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Canon pixma e500 shows up as offline.. all cables are connected properly..

Off late my canon pixma e500 printer is showing offline when printing. The cables are connected properly. How can i fix this

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: canon pixma ip1300 initialisation problem

service error 5100 on canon pixma ip1300

Posted on Sep 01, 2008

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  • 1 Answer

SOURCE: canon pixma ip1300 initialisation problem

I have a canon ip 1300 produces an error(both LED's are alternately blinking one blink for the green led and 5 blink from the orange led) then it will produce an error 5600.

Posted on Feb 24, 2009

  • 2 Answers

SOURCE: Canon PIXMA MP450

I had the same problem and spoke to canon australia technician. Any 4 number code means it is a servicable error. 6500 code specifically says take to a service centre...
bugger....but thats what they told me...

Posted on Mar 06, 2009

the kowalski
  • 86 Answers

SOURCE: I can not print

You could try to use static ip to remove possible problems with dns retrieving: 

  • Set the machine to static ip (Menu -> Network -> WLAN -> Boot Method -> Static).
  • Check the ip number on the machine (Menu -> Network -> WLAN -> IP address)
  • On your PC, go to Control Panel -> Printers
  • Right-click printer, choose Properties
  • Choose Ports and click "Add Port"
  • Double-click on Standard TCP/IP, follow the guide and type in your IP number earlier retrieved.
  • Save settings, press OK and the problem could be solved (if it was due to dns problems). 
Also, if it works, you can change the network settings for scanner driver to go to ip address too instead of dns, even if it isn't a problem right now, it could later be.

Posted on Jun 02, 2009

  • 1 Answer

SOURCE: printer cannot print-message (5B00)

it says check printer 5B00. what do I need to do?

Posted on Dec 18, 2009

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Why does all-in-one printer Canon MP495 keep showing up as 'offline' when all connections and cables are secure and PC can see printer?


canon mp495 printer offline error.pdf - WordPress.com

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the printer model to remove and select 'MP If an error message appears or if you ...computer keeps saying mu wireless canon printer is off line If you feel any of ...

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How to resolve erreur code E000051-0000 whith canon ir 2800


the Canon E500 printer is one of the most advanced printer which is build upon the latest printing technology. The printer comes in medium-size device and is reasonably light weight of around 5.3 kg. The black plastic body has no sharp edges, and the design is fairly pleasant to appear. The trays of the Canon printer Pixma E500 are quite flexible to use according to Canon Pixma E500 Printer Supportprofessionals. Its glossy finished touched feature makes the printer most eye-striking among users. But here in this blog, we will be introducing you guys with various Canon Pixma E500 error codes that you need to know.

List of top Canon Pixma error E500 codes
Error code 1: Canon E500 Error Code E02 (E,0,2)
  • This error symbolizes that printer is out of paper or is incapable of feeding any document.
Error code 2: Canon E500 Error Code E03 (E,0,3)
  • This error signifies the Paper Jam.

Error code 3: Canon E500 Error Code E04 (E,0,4)

  • The error signifies that the "fine cartridge" is not installed accurately.

Error code 4: Canon E500 Error Code E06 (E,0,6)

  • As stated by Canon Pixma E500 Printer Technical Support experts, the paper output cover is not in a closed state.
Error code 5: Canon E500 Error Code E07 (E,0,7)
  • The ink absorber is complete and users need to reset the counter.
Error code 6: Canon E500 Error Code E08 (E,0,8)
  • Here the error signifies that the ink absorber is almost in a full stage. Users are then required to press the "black or color" button to resume it in a proper.
Error code 7: Canon E500 Error Code E16 (E,1,6)
  • The ink in completely finished as of now. You are required to tap on the "Stop/Reset" button to resume the printing process.
Error code 8: Canon E500 Error Code E17 (E,1,7)
  • The front tray is totally closed.
Error code 9: Canon E500 Error Code E30 (E,3,0)
  • The error code defines that the size of the original cannot be accurately detected or even it is possible that the document is too small when the "Fit-to-Page copying" is selected.
Error code 10: Canon E500 Error Code E31 (E,3,1)
  • The machine is surely disconnected with the computer.
Error code11: Canon E500 Error Code E40 (E,4,0)
  • It shows that the protective material of the Canon Pixma E500 printer for the FINE cartridge or the tape is still attached.
Error code 12: Canon E500 Error Code E50 (E,5,0)
  • Scanning of the print-head alignment sheet has failed to function
Error code 13: Canon E500 Error Code P02 (P,0,2).
  • This is a critical error which shows that the printer is in malfunctioning stage.
Error code 14: Canon E500 Error Code P10 (P,1,0).
  • This error signifies that the mechanical printer is in total malfunction stage.

So, these are few topmost errors of Canon Pixma E500 printer that users need to be aware of. Our professional team of Canon Pixma E500 Printer Support experts is always available for you to help overcome with any kind of unexpected issues. Call us or even you may drop us an email to our professional email ID.

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solution :
1. Uninstall driver printer and remove Printer USB cable from computer. After uninstall finish, restart printer.
2. Reinstall driver printer (don't connect printer USB cable to computer). Wait for the install process, until message "connect a printer USB cable to computer". After message appear, connect printer USB cable to computer.
3. Wait process install finish and try to print.

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I had the same problem - my printer showed that wireless LAN was enabled & my mac showed the printer but said it was offline. I went to preferences, print & fax, hit the + key to add a printer, added the canon printer again, set that printer as my default, did a print command from Word & that created a queue in the new default printer ... and it printed. Deleted the first Canon printer that was "offline." Oh, and I'm not sure if it made a difference, but before what I just described, I checked for software updates after the printer CD install process & uploaded one update.

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My canon ip4200 is showing up as "offline" and i cannot figure out how to change it to "online" status. can anyone tell me what I need to do? Thanks!


make sure it is turned on. Remove the cable to the PC and plug it back in again. It is possible you have more than one printer showing up. Go to printers and make sure you're iP4200 shows up and is online.
If this doesn't help, go to Device Manager and see if the printer shows up in the Device list. If it doesn't, then the cable connection needs to be looked at. If it does, make sure the driver is installed properly.

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Error 311


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Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!
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