Question about HP Business InkJet 2800 Printer

1 Answer

Cannot connect using Appletalk protocol

We have an InkJet 2800 that occasionally has some network issues.  When those happen we unplug the JetDirect power and network cables and then we can print again.  Recently we had an issue where the JetDirect card reconfigured itself using DHCP, after setting the IP back manually everything looked fine again until... today when the Macintosh computers a Mac OS X 10.3.9 and a Mac using OX 9 cannot print to it. Tried the usual unplug and reboot JetDirect and Mac with no luck.

 

First it gave a printer is busy error and the job would just sit in queue. We then tried adding the printer using IPP and are able to add it, but when printing we get the Printer (IP address) is busy message again.  Although another Mac OS X 10.3.8 can connect using IPP.  This one cannot connect using AppleTalk either.

 

We checked the configuration settings on the printer and AppleTalk was enabled but it had a different name than the name the Mac machines were using. We tried disabling and re-enabling AppeTalk then the name showed up correctly "HP Business InkJet 2800".  After trying to add the printer again on the Mac's we get "Opening connection" then "status: busy".

 

Any help would be appreciated.

 

Thanks

Jeff

 

Posted by on

  • nathan541 May 11, 2010

    Hi there.

    Two things:

    1) All of the above quirky behaviour with the Jet Direct is 'normal' - meaning I've experienced the same things and same solutions.

    2) I do not understand why you are using Apple Talk at all (except possibly for the Mac OS9 machine. It was great in its day, but it is long in the tooth now.

    The printer busy message on the Mac OS9 machine might be related to the TCP/IP setting. Has this been changed? I think it was a bug, or conflict.

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  • 481 Answers

Given that this issue is three years old, and AppleTalk protocol is no longer even supported, it probably should be laid to rest.

Posted on May 17, 2010

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Hp color laserjet 2550l need driver for my mac


Sir/Madam

The latest HP printer driver for devices listed below are built into Mac OS X 10.6. You do not need to download or reinstall any HP software for full printing functionality.
HP LaserJet print drivers are included in Apple's Mac OS X 10.6 Snow Leopard DVD and also available via Apple Software Updates.

Please Visit official HP Printer website Below Link URL:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c01844302-4%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#N1000E

Snow Leopard - HP LaserJet printer setup instructions
  1. Upgrade install from Mac OS X v10.4, 10.5:
If updating a Mac using the Snow Leopard DVD, the install process should automatically detect your previous HP printer queue, delete, and then create a new HP printer queue using the latest HP printer drivers included in Snow Leopard.
USB printers:
  1. Make sure printer is turnedOnand connected.
  2. Open a document to print, and then choose File , Print .
  3. Open the Printer pop-up and choose your printer.
  4. If you don't see your printer, choose Add Printer , and then selectMore Printersbutton.
  5. In the Name column, select the printer, then clickAdd.
Network printers:
You can connect to HP printers on your local network that use Bonjour, IP, and Open Directory, as well as shared printers connected to an Apple Airport base station.
NOTE:Apple does NOT support AppleTalk in new Mac OS X 10.6.
  1. Choose File , Print .
  2. Open the Printer pop-up menu and choose your printer. It may be in the Nearby Printers submenu.
  3. If your printer does not appear, choose Add Printer from the Printer pop-up menu.
  4. A dialog appears listing any Bonjour, IP, shared, and Open Directory printers on your local network. It may take a minute or two for your printer to appear.
NOTE:On larger networks, outside the Bonjour link-local network, your printer may not show up in the list. You can connect to the printer using IP. An IP printer is a network printer that uses TCP/IP protocol (such as JetDirect, LPD/LPR, IPP) to communicate with your printer. You need to know the IP address or DNS name.
  1. Click IP in the toolbar.
  2. Select HP Jetdirect - Socket in the Protocol pull down menu.
  3. Enter the printer's information available from printers front panel or printers network configuration page.
  4. The system should automatically bind to the HP print driver in thePrint Usingpull down menu.
  5. ClickAddto create the HP printer queue for your HP LaserJet.
Your computer can usually detect whether a printer has special accessories installed, such as additional paper trays, duplex unit, or extra memory. If it can't, a dialog appears that lets you specify them. Make sure the settings in that dialog accurately reflect your printer's installed options to enable full functionality.
  1. Clean install of Snow Leopard or setting up a new Macintosh with Snow Leopard already installed:
If configuring a new Mac running Snow Leopard or if performing a new or clean install of Snow Leopard:
For USB connected printers, the install process should automatically create a new HP LaserJet printer queue using the latest HP printer drivers included in Snow Leopard.
For network connected printers, follow steps below.
USB printers:
  1. Make sure that printer is turnedOnand connected.
  2. Open a document to print, and then choose File , Print .
  3. Open the Printer pop-up and choose your printer.
  4. If you don't see your printer, choose Add Printer , and then selectMore Printersbutton.
  5. In the Name column, select the printer, then clickAdd.

Network printers:
You can connect to HP printers on your local network that use Bonjour, IP, and Open Directory, as well as shared printers connected to an Apple Airport base station.
NOTE:Apple does NOT support AppleTalk in new Mac OS X 10.6.
  1. Choose File , Print .
  2. Open the Printer pop-up menu and choose your printer. It may be in the Nearby Printers submenu.
  3. If your printer does not appear, choose Add Printer from the Printer pop-up menu.
  4. A dialog appears listing any Bonjour, IP, shared, and Open Directory printers on your local network. It may take a minute or two for your printer to appear.
NOTE:On larger networks, outside the Bonjour link-local network, your printer may not show up in the list. You can connect to the printer using IP. An IP printer is a network printer that uses TCP/IP protocol (such as JetDirect, LPD/LPR, IPP) to communicate with your printer. You need to know the IP address or DNS name.
  1. Click IP in the toolbar.
  2. Select HP Jetdirect - Socket in the Protocol pull down menu.
  3. Enter the printer's information available from printers front panel or printers network configuration page.
  4. The system should automatically bind to the HP print driver in thePrint Usingpull down menu.
  5. ClickAddto create the HP printer queue for your HP LaserJet.

Or

In Case You Have Still Problem Then Please Foll Us On:

HP Printer Support

Feb 12, 2014 | HP LaserJet Office Equipment & Supplies

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Trying to connect a hp designjet t610 to a network using a usb


You cant from a network on a USB connection. USB connections are for "local" printers. "add" the Designjet T610 printer to your other PC under "printers and devices" tab. Good luck !

Feb 19, 2013 | HP Designjet T610 InkJet Printer

1 Answer

Installing hp laserjet 4100dtn over the network using tcp/ip addr


Hi admin30:
Here is some info for you.
EIO menu (networked printers)
The EIO (enhanced input/output) menu appears only when an EIO device is installed in an EIO slot
on the printer (such as an HP JetDirect print server). The items in the menu depend on the particular
accessory product installed. If the printer contains an HP JetDirect print server EIO card, you can
configure basic networking parameters using the EIO menu. These and other parameters can also
be configured through HP Web JetAdmin.
Table 27. EIO menu
Item Values Explanation
CFG NETWORK=NO NO
YES
Select whether or not you want to use
the HP JetDirect menu.
NO: Bypass the HP JetDirect menu.
YES: Use the HP JetDirect menu. You
must change this to YES each time you
want to use the menu.
Note
You must select CFG NETWORK=YES to
display the following items.
IPX/SPX=ON ON
OFF
Select whether the IPX/SPX protocol
stack (in Novell NetWare networks, for
example) is enabled (ON) or disabled
(OFF).
DLC/LLC=ON ON
OFF
Select whether the DLC/LLC protocol
stack is enabled (ON) or disabled (OFF).
TCP/IP=ON ON
OFF
Select whether the TCP/IP protocol
stack is enabled (ON) or disabled (OFF).
ATALK=ON ON
OFF
FG IPX/SPX=NO NO
YES
Select whether you want to use the IPX/
SPX menu and set IPX/SPX protocol
parameters.
NO: Bypass the IPX/SPX menu items.
YES: Use the IPX/SPX menu items.
In the IPX/SPX menu, you can specify
the frame-type parameter used on your
network.
The default is AUTO, to automatically set
and limit the frame type to the first one
detected.
For Ethernet cards, frame type
selections are EN_8023, EN_II,
EN_8022, EN_SNAP.
For Token Ring cards, frame type
selections include TR_8022, TR_SNAP.
In the IPX/SPX menu for Token Ring
cards, you can also specify NetWare
Source Routing parameters, which are
SRC RT=AUTO (default), OFF, SINGLE R, or
ALL RT.
CFG TCP/IP=NO NO
YES
Select whether you want to use the
TCP/IP menu and set TCP/IP protocol
parameters.
NO: Bypass the TCP/IP menu items.
YES: Use the TCP/IP menu items.
In the TCP/IP menu, you can specify
BOOTP=YES or DHCP=YES for TCP/IP
parameters to be automatically loaded
from a bootP or DHCP server when the
printer is turned on.
If you specify BOOTP=NO and DHCP=NO, you
can manually set the following TCP/IP
parameters from the control panel: each
byte of the IP address (IP), Subnet Mask
(SM), Syslog Server (LG), and Default
Gateway (GW). You can also manually
set the idle timeout period.
Print an HP JetDirect configuration page
to verify your settings. However, note that
the print server might overwrite selected
parameters with values that ensure
proper operation.
Table 27. EIO menu (continued)
Select whether the Apple EtherTalk
protocol stack is enabled (ON) or disabled
(OFF).

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How to hook up a AppleTalk LokalTalk printer mini-Din8 to PC USB/LPT


Completing the physical hookup won't do you any good, as the PC can't communicate using the AppleTalk protocol anyway. In fact, the AppleTalk protocol was dropped from the Mac as of Snow Leopard.

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IMac connection to lanier ld122


Does this printer have the PS option installed? If not you will be unable to print even if you clear up the network issue.

As far as network goes is it currently connected and working with other PCs?
Mac printing is easily setup by typing the IP address of equip in the queue box upon setup. I believe the default queue name is "print" all lower case. If IP in unable to work properly make sure lanier has appletalk turned on and setup printer using appletalk.

Again if the machine doesn't have Postscript option you won't be able to print anything.

Hope this helps,

TankMurdock

Apr 23, 2009 | Office Equipment & Supplies

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HP DesignJet 450c printer issues.


You can purchase a External JetDirect card from any reputable HP (or computer) agent. This will allow you to plug the 450 directly into the network. The problem with the large format printers not being supported is strange to me. I have never had a problem, simply load the drivers and away you go. If the 450 drivers dont work for you, you can select any of the older drivers (750c recomended) and they will work on the 450c

Feb 26, 2009 | HP DesignJet 450c InkJet Printer

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I need to install HP deskjet 6940 on my Powerbook G4. I am operating on MAX OSX 10.4.6


If your printer does not appear in the Printer pop-up menu, find and install the appropriate driver. Check any CD-ROM discs included with the printer, or the website of your printer's manufacturer. Only users with an administrator account can install software.

Tip: You can also open the Printer List window from Printer Center (Mac OS X 10.2.8 or earlier) or the Printer Setup Utility (Mac OS X 10.3 Panther, or later).

Check the Printer menu again after installing the software. If the printer does not appear, you may need to do this:
  1. Make sure the printer is connected to your computer, plugged in, and turned on.
  2. For Mac OS X 10.2.8 or earlier, from the Printer menu in the print dialog choose Edit Printer List. The Printer List window appears.
  3. For Mac OS X 10.3 or later, choose Show Printer List from the View menu. The Printer List window appears.
  4. Click the Add Printer button.
  5. Choose USB from the first pop-up menu.
  6. Select your printer from the list.
  7. Click Add.
  8. Close the Printer List window.

How to add a network printer (AppleTalk or LPR)

Adding an AppleTalk or LPR network printer is very similar to adding a USB printer. In Step 4 above, you would choose AppleTalk or "LPR Printers using IP" from the pop-up menu. From there, the setup differs slightly.

AppleTalk printer
  • AppleTalk must be enabled in Network preferences.
  • If your network uses AppleTalk zones, choose one from a second pop-up menu that appears.
  • Make sure to avoid potential issues with AppleTalk multi-homing.

LPR printer
  • You must enter the printer's IP address or DNS name.
  • If you're printing to a queue, deselect the checkbox for "Use Default Queue on Server", then type the queue's name. If not, leave the checkbox selected.
  • You can select your printer from the Printer Model menu or leave it at Generic. In essence, are selecting a PPD file.

Question mark appears, or trouble finding a printer?

If you can't find the printer you want to add in the list of connection methods, make sure you're choosing the right connection type for your printer. Some printers may use custom input-output modules, such as "Epson AppleTalk". You may need to select one of these custom options in order to add your printer. If there's a question mark on the printer's icon, or Print Center or Print Setup Utility lists it as unsupported, check for an updated software version at the manufacturer's website, or the Mac OS X downloads page.

Tip for software installation

Your printer may appear in the printer list before manufacturer-required software is installed. If you have such a printer, remove the printer from your printer list before installing the software. Add the printer back to the list after you've installed the software.

Printers whose drivers or PPDs are included with Mac OS X
Additional Information See these articles for lists of printer drivers and PPD files included with Mac OS X:

25587: Mac OS X 10.3: Included PPDs for PostScript Printers
25588: Mac OS X 10.3: Raster (Inkjet) Printer Drivers Included
107001: Mac OS X 10.2: Included Ink Jet Printer Drivers
107002: Mac OS X 10.2: Included PPDs and Use of PostScript Printers
106490: Mac OS X 10.1: Many Third-Party Ink Jet Printer Drivers Are Included
106516: Mac OS X 10.1: Includes PPDs for Many PostScript Printers

Jul 10, 2008 | HP Office Equipment & Supplies

3 Answers

How to setup JetDirect Plus (J2591A)


Hi Sam,

I had a similar problem and solved it, so here is a step by step. Connected to a Linksys 54G wirekess router/hub it works fine on Vista and XP, the approach is the same but some windows might look different. You may not even need the HP software at all, as Windows recognizes the HP JetDirect. Also, depending on your PC software configuration, e.g Firewall settings and router settings you may have to permanently permit various communication request. The steps below are to be understood as a guide line and may vary form yours as there are different ways to achieve the settings. On Vista, Telnet is disabled by default and needs to be enabled frist. On XP telnet is enabled by default. If you use a Linksys or similar router, you may need to enable DHCP for some addresses or range that will be used. In such case see you router manual how to do that.


Step 1:

you need to know what your LAN address is, to find out you can open a DOS window and enter IPCONFIG, this will give you the current IP address and subnet mask. On a small home network it may be 192.168.1.xxx and sbunet mask may be 255. 255. 255. 0, yous may be different. Take note of these values (IP: aaa.bbb.ccc.ddd) as you will have to set the HP JetDirect J2591A to the same address range.

Step 2:

connect the printer to the HP JetDirect, have paper in the printer, power the HP JetDirect and hold the test button on the HP JetDirect for about 7 seconds, the printer will then print the current HP JetDirect settings. You may notice the address range the HP JetDirect is set to may not be the same address range as you need it to be (your noted once)

Step 3:

connect a PC computer directly to the HP JetDirect using an Ethernet CROSSOVER cable OR connect a PC via a hub and tow standard Ethernet cables to the HP JetDirect.

Step 4:

TEMPORARELY change this PC computer network address to the same address range as the HP JetDirect address range (www.xxx.yyy.zzz) currently is set to and reboot the PC.

Step 5:

after reboot, the Status LED on the HP JetDirect should be solid on and the activity LED should be off or flashing occasionally, idicating some network traffic. Open a DOS window on the PC and run a telnet session by entering TELNET www.xxx.yyy.zzz [ENTER]. You may have to hit the Enter key tow times for a connection to start. You will then see a screen as follow:



Please type [Return] two times, to initialize telnet configuration
For HELP type "?"
> >
===JetDirect Telnet Configuration===
Present Config : DHCP
MAC Address : 00:60:b0:ab:cb:4e

IP Address : 192.168.1.8
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.1.1
Syslog Server : 0.0.0.0
Idle Timeout : 90 Seconds
Set Cmnty Name : Not Specified
Host Name : HP_PRINTER_SERVER

DHCP Config : Enabled
Passwd : Disabled
Novell : Disabled
DLC/LLC : Disabled
Ethertalk : Disabled
Banner page : Enabled
>
To Change/Configure Parameters Enter:
Parameter-name: value <Carriage Return>

Parameter-name Type of value
ip: IP-address in dotted notation
subnet-mask: address in dotted notation
default-gw: address in dotted notation
syslog-svr: address in dotted notation
idle-timeout: seconds in integers
set-cmnty-name: alpha-numeric string (32 chars max)
host-name: alpha-numeric string (upper case only, 32 chars max)
dhcp-config: 0 to disable, 1 to enable
novell: 0 to disable, 1 to enable
dlc-llc: 0 to disable, 1 to enable
ethertalk: 0 to disable, 1 to enable
banner: 0 to disable, 1 to enable

Type passwd to change the password.

Type "?" for HELP, "/" for current settings or "quit" to save-and-exit.
Or type "exit" to exit without saving configuration parameter entries
>

Step 6:

Now you can change (likely neccessary) the HP JetDirect settings, make sure the HP JetDirect IP address is in the same range as you need it to be (for example aaa.bbb.ccc.25), also be sure to set the DHCP Config to Enabled. Optional you may want to enter a Host Name, for example: HP_PRINTER_SERVER, once you are done these new settings must be saved by entering 'quit' [Enter]. You may want to repeat Step 2 and print the new settings to convice youself the settings are retained and correct. (power cycle the JetDirect of course)

Step 7:

Connect your HP JetDirect to the intended network.

Step 8;

On the PC used to do the HP JetDirect configuration setup, restore the PC's initial network IP sddress and reboot it so it can be used again with its original settings.

Step 9:

On a PC connected to the same network as the HP JetDirect, open a DOS window and run a ping by entering: ping aaa.bbb.ccc.25 [Enter] depending on firewall settings you may have to grant permission to allow the ping to come through. You should then see a screen similar to this:


C:UsersHW_Dude>ping 192.168.1.8

Pinging 192.168.1.8 with 32 bytes of data:
Reply from 192.168.1.8: bytes=32 time=5ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60

Ping statistics for 192.168.1.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 5ms, Average = 3ms

C:UsersHW_Dude>

Note, there are 4 packets send and received without any loss. This is what you expect to see and great confirmation the HP JetDirect is on the network and ready. If you don't get that then there may be an issue with cabling and/or the firewall settings, you may want to double check these in such case.

Step 10:

On any PC connected to this network one can now insatll/connect to the printer that is connected to the HP JetDirect, using the Windows Add Printer Dialog, click to open the add printer wizard. Check the button for LOCAL printer (yes local, not networked !!! Who would have thought of that !? Thanks Bill G.) On the next screen that opens check the 'create new port' option and select 'Standard TCP/IP Port' OR (if available) 'HP Standard TCP/IP Port) and ckick Next. Another windows opens with TCP/IP setup wizard, click Next. An window opens, enter the HP JetDirect IP address (aaa.bbb.ccc.25) and click Next. Follow the Windows guide and finish entering the requested information. You may then want to print a Test Page once the dialog is completed, you may have to permanently allow requested traffic in the firewall settings again.

Step 11:

Your done, congratulations !





Jul 06, 2008 | HP JetDirect EX Plus Print Server

1 Answer

Laserjet 2300d hasstopped printing to a HP Jetdirect 170x suddenly


parallel cable connected?

omg this? "old centronix")
IEEE 1284 standard
parallel-zw1hxsxncju1x1hxxv3nm1gz-1-0.jpg RTM yet? check the manual carefully

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=27317&docLocale=en_US&docId=emr_na-bpj06151


The HP JetDirect 300X provides connectivity to 10Base-T and
100Base-TX networks. The HP JetDirect 170X provides
connectivity to 10Base-T ne
tworks. The HP JetDirect EX Plus
provides connectivity to 10Base-T and 10Base2 networks.

HP JetDirect 170X (J3258B):
?
Bidirectional parallel port (IEEE 1284).
?
Network port (Ethernet): RJ-45 (10Base-T).
?
Test button (sends print server configuration page).??????????
?
2 LEDs on front indicate LAN activity/status

Mar 06, 2017 | HP Jetdirect 170x Print Server

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