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They to check the menu of the TV is there is any option to activate the Digital out or is there is any setting which allow you make a selection between internal speaker or external speaker. if its there the make the setting as external speaker .
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Universal remotes only work when the correct code is entered into it. Some codes for the same make will work other models, but things are either missing or function differently. You need to find the correct code and try the functions using it. If everything is OK then it should be fine, if not try another code.
However the best remote for the job is the original that came with the equipment. Unless you have paid out a lot of money for a universal remote, you might never get the same responses as an original remote.
Batteries could be bad, circuit board in the remote may be shot and try cleaning the infrared light on the remote and TV. If none of that works order a new remote or get an all in one, just make sure it has the programmable code for your TV
test the speaker with a known good source (cell phone, other stereo, etc) and see if that works. You have to pinpoint the reason why it's not working, could be power, could be signal source, could be connection quality, could be poor internal connection or solder/joint on a wire
You could have fried something through a power surge or a connection came loose. Check all wiring and see if the speakers are connected, try different audio signals to see if that helps
What type of cable are you using to connect your ZVOX system? Are you connecting your system directly to your TV? In order to solve your issue as quickly as possible I would encourage you to call our toll free number. (866) 367-9869 We can troubleshoot over the phone and get you up and running in no time. Thanks.
- Joe
ZVOX Audio - Great Sound, Made Simple
www.zvoxaudio.com
866-367-9869
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