Question about Ricoh FAX3800L Plain Paper Laser

3 Answers

Service Call 3-31H is displayed on the screen

It will not receive or send faxes.  I would like to know what the "Service Call 3-31H means.

 

Laurie Stroman

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  • williana Nov 07, 2007

    It will not receive or send faxes. I would like to know what the "Service Call 3-31H means

  • plrod Jan 23, 2008

    problem started when we connected the fax through our pbx by mistake, tried the fix mentioned above but still getting the same code.

  • thommck Oct 07, 2008

    I have this problem on a Ricoh Fax 4800L machine.
    I tried the solutions below and the service call cleared.
    However, as soon as I started a copy then the error came up again


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3 Answers

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The technical manual is stating that the problem is with the left lock lever make sure that the door is shut correctly power down then back on again. If the problem comes back I think it maybe the laser unit then and it will need replacing.

Thanks J

Posted on Jan 06, 2008

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For us it wasn't worth the service call. We replaced the unit with a new or refurb Pitney Bowes machine we bought on ePray for 120 shipping included. It went in the trash recently.

Posted on Oct 03, 2008

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I have a Gestetner 4210, it displayed the same message, "Service Call 3-31H."

I powered off the machine, opened and closed every available door/drawer, re-started and it was fine.

Posted on Oct 03, 2008

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1 Answer

I need to connect my fax whit the magicjack


A voice over Internet protocol device, magicJack allows you to make and receive telephone calls from your computer using a USB device. While magicJack does not officially support sending and receiving faxes, you can connect a regular fax machine to the magicJack device to send and receive faxes.
Attach the magicJack device to a USB port on your computer.
Connect the phone wire to the port at the end of the magicJack device.
Connect the other end of the phone wire to the "Input" jack on your fax machine.
Turn off error correction on your fax machine, and set your fax machine to the lowest possible transmission speed. Consult your fax machine's user guide if you do not know how to turn off the error correction or lower the transmission speed on your fax machine.
Send a fax to your magicJack phone number to receive a fax. You can find your magicJack phone number at the top of the magicJack splash screen that will display on your computer after inserting the magicJack device.
Send a fax from your magicJack by loading the fax you want to send into your fax machine and pressing the "Send" button.

Oct 31, 2016 | Computers & Internet

1 Answer

HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Muratec f320 states: fax ready please call service it continues to send faxes but is not receiving


F-320 "Please call Service".....Press PROGRAM,*,6.....Press PROGRAM to select "Service Call"....error message will now be displayed.
Most common is #02 (Heater Error) which means you have a defective fuser.
Press PROGRAM to show any other error messages.
Press "STOP" TO EXIT.

May 14, 2010 | Muratec F320 Plain Paper LED Fax

1 Answer

We keep getting an error code 344* when we are trying to transmit a fax. What can we do to fix this?


Error 344 means :-

The remote machine has failed to respond to a fax command from the product because the connection is interrupted.
The remote user has pressed the Stop button while the remote machine was receiving.
Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call.

Solutions :-
  1. Attempt to send the fax again when telephone-line conditions have improved.
  2. If the fax session was using error correction, disable ECM.
To disable ECM Press :-
  1. Press Setup .
  2. Press the Down arrow (c00326489.gif ) repeatedly until Advanced Fax Setup displays.
  3. Press OK .
  4. Press the Down arrow (c00326489.gif ) until Error Correction Mode displays.
  5. Press OK .
  6. Press the Right arrow (> ) until either OFF or ON displays.
  7. Press OK .
  8. Send another fax to verify that the ECM is enabled or disabled.
Check the Phone Cable connected with the printer.
Make sure the Cable should be connected to line 1 port at the back of the printer and it should be going directly from the printer to the wall jack and not to the Serj protector.

Try to print a fax test page.
  1. On the control panel of the product, press the Setup button (c01361401.gif ).
  2. Press the Right Arrow button (c01185072.jpg ) to select Tools , and then press OK .
  3. Press the Right Arrow button (c01185072.jpg ) to select Run Fax Test , and then press OK . The product displays the test results on the control panel display and prints the Fax Test Report.
Now Do this :-
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Consult the user manual that came with the product for proper setup and configuration. Try the above steps and let me know if it works for you.

May 10, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Muratec f320 states: fax ready please call service it continues to send faxes but is not receiving


Press ..Program, *, 6 ....Press Program to select "Service Call" then press ENTER...the error message will be displayed.
Most common prob was "Heater error" which means a defective fuser unit.

Mar 26, 2010 | Muratec F320 Plain Paper LED Fax

1 Answer

I can send faxes on my printer, but I can't receive faxes. I have a V505 printer. have a Dell V505w. Service tag JVQ2G1. I have wireless conection. The blue light is on indicating that the wireless is...


Are you sending using Ifax means internet fax? if yes this means you cannot receive fax since you donot have phone line but you can receive only Ifax.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

Aug 21, 2009 | Dell Office Equipment & Supplies

1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Can't send or receive faxes on my mx310


the printer has a fax modem either on board or on its own.the board is faulty.

Jun 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Unit can receive faxes but can not send


  1. Press the Fax button on the operator panel and then press Options (once only). The Pending Faxes menu will be displayed.
  2. Press Select. If a fax is pending, the printer will display Cancel Fax (the fax number you dialed appears below these words).
  3. Press Select to delete the pending fax.
  4. In response to the Are you sure? prompt, press 1 for Yes ( 2=No).
  5. Press Options (once only). The Pending Faxes menu will now display None.

Oct 01, 2008 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Cannot recieve faxes


I just spoke with customer service live chat.
-press the "Fax Mode" button
-press the menu button
-The Fax menu screen will be displayed
-press down arrow button 5 times until the screen displays "Ringing and Answering."
-press the select button
-the display will show the "Ringing and Answering menu
-press down arrow button 4 times untip "Pick-up On?" is highlighted
-press the right arrow button 2 times until the screen displays "1st ring"
-press the "select" button and now "1st ring" will be set as the default.

Apr 01, 2007 | Lexmark X8350 Print, Scan, Copy and Fax...

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