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My acer TravelMate 4270 will not start up with a generic battery. I can switch to battery once the machine is started from the mains power. Is there anything I can do?

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  • rogan902 May 18, 2009

    the battery is brand new and the laptop is nearly 3 years old

  • rogan902 May 18, 2009

    Thanks Geekman

    The battery works just fine when I turn on the computer using the mains power but the computer will not let me turn on the using only the battery. It gives a warning saying that I should insert the correct battery and then shuts down.

    Rogan


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  • Acer Master
  • 32,281 Answers

How old is the battery and laptop?

Posted on May 18, 2009

  • Chris Hingee
    Chris Hingee May 18, 2009

    A new battery that has been on the shelf for some time needs to be charged and discharged several times before it can achieve its full amp hour capacity. Make sure you fully discharge the battery before you charge it up to full capacity. Do not charge the battery from a half discharged state.

  • Chris Hingee
    Chris Hingee May 18, 2009

    The laptop will run with or without a battery as long the adapter is connected to the mains supply.

    Is the new battery an exact replacement from the laptop manufacturer?

    The new battery could be faulty, try it in another laptop or get it tested from the shop where you purchased it from.

    If the tested battery is OK then there is a problem with the charging circuit in the laptop.

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