Question about HP DeskJet 3940 InkJet Photo Printer

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Printer status always offline

The printer status is always offline. I have installed new printer cartridge yet it does not show status ready.

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  • poo_skt May 24, 2009

    printer status is always offline

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Go to your programs and select printer and faxes..rigth click your printer icon and select use this printer online..and if you want make this printer to be a default printer select also use this printer as default..

Posted on May 18, 2009

  • Ramel Mayormita May 23, 2009

    pls check the port where your printer is connected.

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Posted on Jan 02, 2017

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1 Answer

Why the offline message


Hi,
Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.
Read More....
How to Fix an Offline Printer eHow and HP Printer Support

Thanks,

Jul 16, 2014 | HP Officejet Pro L7780 Printer

1 Answer

Keeps telling me the printer is offline


Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.
Update drivers: recommended links
http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

Source: Samsung SCX 5635FN Manual

Mar 02, 2014 | Samsung SCX-5635FN All-In-One Laser...

1 Answer

Printer offline wont print cant get back online


Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..

Jan 12, 2014 | Canon PIXMA MX712 Wireless Inkjet Office...

2 Answers

I can not get anything to print on my Epson NX420 using my IMAC. It says the printer is offline and I can't even print a test page. Can you help?


I'm assuming the printer worked previously from the iMac and now it does not. If you never had it connected, please add a comment to this effect, and include your OS version.

First, Open the Print Center (Printer Utility) and check the status of the printer. It may be listed as stopped. If so, delete any extra print jobs (additional attempts to print the page), then click the Start Jobs icon.

You can verify printer connectivity by clicking Add in the Printer List (if that is not visible, select Show Printer List from the View menu). Be sure to select either the USB or wireless network protocol connection. If the NX420 shows up, you have a good connection. In that case, click cancel and skip the next paragraph.

If you are printing via USB, check the cable (I sometimes forget to plug in my printer cable after downloading from my camera). If you are printing via your wireless network, check the status of the wireless connection from the printer.

Also, in the printer utility window, click the Supply Levels icon to verify that all of the ink cartridge levels are high enough to permit printing.

Are there any error messages on the printer display? A fault detection will take the printer offline.

Jun 22, 2011 | Epson Printer

1 Answer

The Brother MFC-7840W printer was installed on a USB connection. The printer worked the previous week albeit not for all applications but at least for the Vista word program. Now it doesn't respond to...


Hi there!
You can check if the usb cable is connected directly & securely from printer to your computer. Once it's verified. The display of your printer should show the date/time.
Since the printer is displaying offline you can open Control Panel, go to Printers folder right click on the printer icon and select 'Use printer online' If you have pending documents right click on the printer icon and click on cancel documents.
Try checking for a duplicate copy of your printer driver or check which printer driver is selected as the default and has the status ready.
Right click on the printer driver that has a Ready status click on printing preferences and click on print a test page.
Hope this helps! Vikroks

Mar 22, 2011 | Brother MFC 7840W Printer

1 Answer

My printer says it is offline but the status monitor at the bottom of the screen says its ready... but will not print.. whats going on?


I've been suffering the same problem, but I think I havefound a solution. I have a MFC9320CW. It was showing 'ready' on the computer,but 'offline' on the Status Monitor.

My printer is set up to go to sleep after 5mins. I thought this was a problem,as initially it looked like it was in a coma, but it turns out it's ok.

I installed the software on my desktop (windows7) and after a bit of time thestatus monitor turned from offline to sleep. From here you can go into the(CC3) ControlCentre3 ->Device settings -> Remote setup and enter thepassword = access. Please note if the status monitor is showing offline youwill get an error message. A new window opens up. I went down to -> WLAN-> TCP/IP and then I changed the IP address, subnet mask and IP gatewaysettings, I also changed IPv6 to enabled. I applied these settings and then theprinter appeared to work as I expected it to.

I got the IP address etc from the printout I got when I initially set up theprinter.

I've been able to scan through the CC3 at my desktop; from the printer and thescan has gone to the desktop; and also from Adobe Acrobat8 at my desktop. I then set up a laptop (vista), first off I uninstalled allthe Brother software I had put on it as I'd managed to put the software onseveral times. When I installed the new software I chose the option MFL-Prowithout paperport11. When the status monitor opened and it was in the sleepmode I went to the CC3 -> Device settings -> WLAN and found all thesettings had been adjusted to those I had set for the printer at the desktop. I've now gone through installing it on a second laptop (XP).Again uninstalled previous attempts, then reinstalled MFL-Pro without paperport11 and this too is now working. So, if need be uninstall then install the software again.When you get the status monitor showing sleep/ready go into the ControlCentre3,change the settings as above, then all should be well. Since changing these settings the status monitor hasn't yetgone back to offline. I'd struggled for days before I got it sorted; the onlinehelp hadn't been much help. I hope this helps.

Jan 19, 2011 | Brother HL-2040 Laser Printer

1 Answer

How do i change the status to ready if printer is offine?


When printers say Offline, generally this is because they are not detected. The most common causes: No power on unit, Usb not working, Drivers not installed properly, Cartridge error. See if it will install on another PC with same software, usb cable and cartridge and work from there.

Feb 17, 2010 | Brother MFC-8860DN Printer

1 Answer

Won't print after loading new cartridge.


Did you install anything before it happened to your pinter?

If the printer won't get online (or ready), the only solution is to uninstall and reinstall the printer driver. Make sure to use the post script driver (the CD that came with the printer).

If the CD won't work, use the generic driver for HP printers that are already pre-installed in your computer.

Apr 29, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

PRINTER HP DESKJET D2360. PRINTER OFFLINE IS NOT GOING ONLINE. I HAVE INSTALLED "CATRIDGE WORLD" CARTRIDGE.


after installed some refill cartridge printer status show offline and just change other cartridge is ok

Mar 09, 2009 | HP Deskjet D2360 InkJet Printer

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