Question about Little Tikes Climb and Slide Castle
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Posted on Jan 02, 2017
You call them up and you COMPLAIN. You tell them that you just bought this item in the last 6 mos. and the store will not take it back. Talk to a supv. if you have to. THEN they will tell you to take a permament marker and write a # they give you on the item, take a pic, email to them, and then call them back up and you should be able to 'order' any item of the same value you paid thru their online c/s. We had a Cozy Coupe car from 2003 that the parent handle swiveled and didn't hold firm. I called them up in 2005, sorry, had to lie and say I had just bought it that year, and they had me do what I explained, and then I purchased a $60 toy box from them and I did not pay for S&H. Good luck! I've always told people they back their products, regardless of how old they are! And honestly, that's what I thought with climbers, etc. They should really offer you a replacement. Now if none of this works, EPOXY glue always works great! And brace with something? Just bring the broken piece into Home Depot. :)
Posted on May 31, 2009
You can purchase replacement nets from Little Tikes.
Posted on Jun 30, 2009
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