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If you enter the passcode incorrectly, you get the option to reset the pass code if you set it up with a security question, and remember the answer.
If that isn't an option, you can try calling the Xbox people (1-800-4-MY-XBOX [this is the US number]), and they will be able to help you. (RECOMMENDED)
If you don't feel like dealing with them, you can back up all the data, and just reformat the drive. Just so you know, this will ERASE the hard drive, so you'll have to back it up beforehand. To do this, go through the following steps:
If you have two hard drives in it (which is only possibly with the 250 GB slim), I'd recommend removing the extra (250 GB) one before continuing, so no accidental data deletion occurs.
Transfer all the data to a thumb drive (16 GB limitation). Plug in the thumb drive, and it should ask if it can reformat it. Say yes. Then, go to My Xbox, System Settings, Memory, then press Y for Device Options. (If you have two hard drives in the Xbox, you'll want to highlight the permanent one). Then choose Transfer Content, and pick your thumb drive as the destination.
Next, get the Console Serial Number. Go to My Xbox, System Settings, Console Settings, and then System Info. Write down the Console Serial number, which should be at the top.
Finally, go to My Xbox, System Settings, Memory, and press Y for Device Options again, highlighting the drive you backed up earlier. Select Format, and say Yes. This will erase everything on the hard drive, leaving you free to set it up from the beginning all over again. Then you can just restore all the data back from the thumb drive when you're finished.
Check to see if your xbox 360 is connected to the internet. If your xbox is connected to the internet and still is not allowing you to update check your xbox setting. Sometimes your parental control on xbox 360 can stop you from updating your xbox. If all else fails try to take your hard drive off the xbox and reset your console to factory settings
If you have recently tried to mod your Xbox 360 then you did not get the drive key installed correctly. Otherwise the laser lens is either dirty/ starting to weaken. You can either replace the laser lens in the disc drive, try to clean it, try the POT tweak or replace the whole disc drive. Keep in mind if you replace the disc drive you will need to swap the PCBs or the drive keys.
Hope this helps.
I just had this problem and I have a solution!!! You must reformat your xbox 360 hard drive. To wipe hard drive go to system settings, than memory and hover over "Hard drive" and hit Y and hit reformat, From there on it will give you directions. Reinstall game and your good to go! The problem is corrupt files thats why it will not start I hope this helps!! It worked for me!
fable too wont work for me and i dont know why about that . try taking your xbox apart by looking it up at www.youtube.com it will bring you through the steps and it should be working. if not buy a new xbox wo hard drive.
It cannot be fixed and since microsft is so stupid (still better than sony tho) they said that i had to buy a new harddrive so dont bother sending it to microsift theyll just say to u wut they said to me. "Buy a new one"