Question about HP Officejet 6310 All-In-One InkJet Printer

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Error message on printer screen

My printer just started to display the error message. What should I do. I already cleaned it but it still doesn't work

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  • Chris
    Chris May 11, 2010

    What error message?

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My hp officejet 6310 printer just started displaying cartridge error. what should i do?

Posted on Feb 17, 2010

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Black ink doesn't print - no error message. All others work fine. Already have clean it (several times)


You need to call Brother at 1-877-BROTHER and tell them your machine is not printing black. Brother is covering the cost to repair this problem ( replacing printhead) on certain models, so try calling Brother and you may get it fixed for free.

Jun 02, 2011 | Brother MFC-290C Printer

2 Answers

Ink repair hp c6180


Step one: Reset the printer
CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top coverc00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridgec00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridgec00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contactsc00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridgeIf the error message still displays, replace the indicated cartridge with a new cartridge

Nov 13, 2010 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Error:oxc18a0206


- Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
1. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.

Dec 16, 2009 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

HP Photosmart D7260 Ink System Failure Error 0xc18a0206


1. Disconnect the Universal Serial Bus2.gif (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Print a Self Test to verify product is functional.
9. Reconnect the USB cable, and try to print from the computer.
10. If the error is still there replace the unit


1. Get the unit into the “Support Menu” by following the steps below
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen2.gif)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure2.gif” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
14. If the error is still there, or reoccurs replace the unit.


Good Luck

Oct 20, 2009 | Office Equipment & Supplies

1 Answer

Error 0xc18a0301 - "Ink system has failed" on a Photosmart 6180


Error number 0xc18a0301 on HP printers Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
B. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”
Display says "enter special key combo"
Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” .

If "support COxxFN0723BR" appears with "uiaux" message, perform the below steps:
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status.
5. Press and release the “OK” button
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

Aug 28, 2009 | HP Photosmart D7160 InkJet Printer

1 Answer

Can print...ink system failure - followed process but it wont wor


release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit

Aug 21, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Won't print error message 5b00 on screen. How can


5B00 is the waste ink absorber full message, only a Canon repair shop can reset the error code.

Jul 27, 2009 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

Waste Toner Error Message For Samsung CLP 550


Dr. P,
Printer will display "Waste Toner Tank Full/Not Installed" error message if the waste tank is full of toner or not installed.
  • Open the waste tank door and check for the waste toner tank.
  • If the tank is full or not intalled, install a new tank.

If you have user guide, it will show you how to install the waste toner tank.

Sometimes you will also get this error message if the Waste Toner sensor is covered with toner powders.
  1. Remove your waste tank and look for the black plastic on the right side after removing the waste tank.
  2. You sould find small openings on each side in the black casing.
  3. Use Q-tips or thin cotton object to clean the inside the small opening.
for user manual just click here:

If this solution works, please don't forget to rate it fixya

For any more question just ask me.

Thanks
Iqbal

Apr 14, 2008 | Samsung CLP-550 Laser Printer

1 Answer

?Scanner failure? error message


Usually this type of error message pops up when the scanner lamp isn?t warming up properly. This is what you should do: 1. Check if the lamp is on. 2. Unplug the scanner?s power supply and plug it back in. Try connecting it diretly to the wall. 3. If that doesn?t work: a. Unplug the unit?s power supply. b. Press ?cancel? and left arrow while reconnecting the unit. c. Release the buttons when the printer starts up. 4. Try scanning again. 5. If it doesn?t work, have it serviced.

Feb 22, 2006 | HP PSC 750 All-In-One InkJet Printer

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