Question about Onkyo DX-C380 6-Disc CD Changer

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Onkyo DX-C380 6-disc CD changer shows error code "ER.' Doea anybody know what this means before I go to the trouble of disassembling it to look for a mechanical problem with the tray/CD loader?

The tray will not open.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Onkyo 6 disc cd changer DX-380 has CD stuck under carousel

This has just happened to us. Often when the changer tries to select a CD on random play, it somehow knocks one CD off the carousel, usually on top of the other 5 CDs and then you can retrieve it easily. This time it knocked it down behind the carousel so the drawer could not close. We left the drawer open, carefully took the player out and tipped it upside down and then tipped it forward. We then closed the drawer while it was still upside down and then turned the player back up the right way. The loose CD fell onto the carousel and we could then open it and retrieve the CD. No damage to either CD or changer and we are now listening to music again!

Posted on Mar 04, 2009

emissionwiz
  • 75197 Answers

SOURCE: Problem with my Onkyo DX-C380

have u taken the top off and checked to see if the drive belts are in good condition and not loose? that can cause this loading error as well as a hard fault in a component.

Posted on Sep 14, 2009

  • 211 Answers

SOURCE: Onkyo DX-703 CD tray engine tries to oepn but

Hi,

You're tray may be opened with a belt, maybe it's slipping over the plastic wheel.

Good luck,
Gerard

Posted on Jan 14, 2010

dunnbiker
  • 8546 Answers

SOURCE: my onkyo dx c200 5 disc cd changer will only play

This is a comprehensive reference for disc players...


http://www.repairfaq.org/sam/cdfaq.htm

Posted on Feb 11, 2011

ZJLimited
  • 17970 Answers

SOURCE: my onkyo dx c340 is

First I could suggest clean the laser lens; get a dry Q TIP and gently rub side to side to the lens.

Also, sometimes in the User Guide can find a troubleshooting section.

Hope helps.



Posted on Aug 19, 2011

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Onkyo DX-C370 6-CD Changer. When I try to close the door for the cd changer it bounces back open. It will close fully and then open right away.


Disc loading mechanism fault. Either a broken belt or a gear wheel might be the cause. Contact any service technician. The mechanism should be taken out from the set for repair. This is a skilled work.
If you wish to get more details visit the site linked here. Disassemble and reasamble of many such changer mechanisms are given with illustrations. http://electronicshelponline.blogspot.com/

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What is the most likely cause of a "NO DISK" error with the Onkyo DX-C390 6-Disk changer? Would it be the laser pickup assembly?


Could be dirty laser lens, dying laser, faulty component,
Due to the complexity of multi-disk changers, it may be best to have the device looked at.
You can try running a cleaning disk through it first, but from your post, it sounds like this unit may have multiple problems and need tested by a physical person.

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No laser, means no laser. Typical symptom of laser failure. Most CD players can have the laser replaced fairly easily and cheaply.
Contact your local technician, and he should be able to replace it quickly.

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The display will not light up


When CD exchanger is turned on, it states searching for disc,
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Plays 1st disc ok...2nd disc ok has trouble seeing 4-6


Hello,that unit uses one laser and the tray brings each cd to that laser for it to be read.The fact that a particular disc is having problems leads me to believe the disc is at fault,look for scratches and/or fingerprints on its clear metallic side.

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Onkyo DX-703 CD tray engine tries to oepn but cannot when I put CD player on and hit open. What can I do?


Hi,

You're tray may be opened with a belt, maybe it's slipping over the plastic wheel.

Good luck,
Gerard

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Jensen hd5112 error 2


CD Changer Error Codes: If problems arise during CD changer operation, the following error codes may appear in the display:
ER-1: No magazine loaded.
ER-2: Problem in the disc loading function.
ER-3: Error in the disc loading function.
ER-4: Error in the disc unloading function.
ER-5: Error in the magazine position.
ER-6: Error in the laser pickup position.
ER-7: Error in the laser focus on the disc.

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The unit can not read the discs. It will search through all 6 positions then quit. Try opening up the unit and cleaning the lens using a cotton swab and alcohol. Update this with your results.
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DX-C390 turn on


Use a surge protection power strip (such as the Power Protect AV 600 by Monster Power).

This will elliminate erratic behaviour of the unit, since even minute fluctuations in the power source from unbridled house current will affect the sensitive internal components of the Onkyo DX-C390 6-Disc CD Changer.

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