Question about Philips DVP5990 DVD Player

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Philips DVP 5992 DVD player disk tray opens without a disk

Hi,
I played a disk on Philips DVP 5992 DVD player.
When I stopped it and put an "eject" button to remove the disk, the disk tray came out empty, i.e. the disk remained somewhere inside the player. After I closed the tray the player still could play the disk. After several open/close attempts (including putting the player upside down) the player now displays "No disk" though it is still inside.
Thank you in advance for your help.
David

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You can call Phillips customer support at this telephone number 1-888-744-5477. Tell them while using the disc player the unit failed to eject the disc and ask the for a way to solve the problem. It is best to talk to them in this case as the solution will involve a opening of the unit to figure out what has malfunctioned to cause this problem. I hope this information helps you with your problem.

Posted on Jun 02, 2009

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It think you should open the unit up.get the cd.then try to play it again.

Posted on May 18, 2009

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  1. Ensure the child lock feature is disabled.
  2. Attempt to open the disc tray.
  3. If the issue is not resolved, turn off the DVD player.
  4. Unplug the power cord from the electrical outlet for 30 seconds.
  5. Plug the power cord back into the electrical outlet.
  6. Attempt to open the disc tray.
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You can also download the manual at the following link:

http://www.docs.sony.com/release/DVP-NS55P.pdf

I hope this information allows you to resolve this issue.
If I have helped you, please help me, and rate this suggestion the highest FixYa rating. (Two Thumbs Up)
Please Note: If you cannot rate this post with the highest rating, then please do not leave any rating. I am doing this for free and I do not think that any rating other that the best is needed.
If you need further assistance please comment to this post and I will try to help you further.

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HELLO MY NAME IS ANDREI
I THINK YOU MIGHT OF LOCK THE DISC. BY DOING THIS YOU BLOCK THE PLAYBACK OF THE CURRENT DISC. SUBSEQUENT ACESS TO A LOCKED DISC REQUIRES A SIX DIGIT PASSWORD THE DEFAULT PASSWORD IS 136900. THIS WILL UNLOCK THE DISC LOCK FEATURE. MAKE SURE YOU GO YO SETUP AND CHOOSE UNLOCK DISC LOCK PERMANENTLY OR IT WILL KEEP DOING IT EVERYTIME YOU PLAY THE SAME DISC. HOPE THIS MIGHT OF SOLVED YOUR PROBLEM.

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