Question about HP W2338H Monitor
Posted by Anonymous on
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Posted on Jan 02, 2017
I have a new HP pavilion slimline with Vista......a 19 inch flatscreen monitor......I went nuts with it not connecting and saying no DVI input......
I tried something and so far it has worked 10 times in a row...
start out with puter and monitor off.......turn on monitor.......let it go to sleep....then turn on puter....
I have the puter that has the start button on top of it.....not too crazy about it.....
hope this works for you.........Judy in NY
Posted on Feb 01, 2009
If you are running Windows Vista,do the following,
If you are running windows Xp
Please rate this a fixya
Posted on Feb 02, 2009
I have called HP Technical Support 6 times about this issue and have logged at least 14 hours into the issue. The things they have done are turn all sleep settings in the "Power Options" in the control panel to "never". The problem persisted. Today, they sent my problem to the complaints department, so maybe they will have the authority to do something for my 5 week old setup.
For me, the monitor was in the "other devices" part on the device manager (go to start menu and type device, and the device manager will show up). I went to HP's website to the support and drivers spot and found a patch for the My Display program. This will allow you to uninstall your monitor, just right click the monitor under "other devices" and click uninstall. After you uninstall, restart and your computer will recognize the and put it under "monitors" in the device manager with the updated drivers. After I did this, the monitor hasn't gone to sleep.
Posted on Apr 02, 2009
Please try to connect the monitor to another PC, if problem still exist then probably there's an internal problem in the circuit board of your monitor wherein an elecronic part/s might be cold soldered / defective. I recommend to bring the monitor to an authorized HP service center to fix the problem. If the monitor display is good if connected to other PC, then your previous PC should be checked if the VGA card (if there is any) is properly placed to its slot & working properly as well as it cables & connections. regards
Posted on May 30, 2009
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