Question about HP LaserJet 1020 Printer

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Vertical hash marks appear on the right side of the printed page whenever there is a graphic in the word doc. How do I fix this? Thanks!

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  • moylan776 May 21, 2009

    I replaced everything on it. The situation is that when I remove the graphic from the doc, the page prints fine. Any graphic inserted on the page results in the right side veritical hashmarks. I don't think it is a hardware problem but thanks for trying to help.

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This will help.. try to change the toner inside.. with a new one.if the problem is still there the problem is the fuser assembly.. just replace it with a new one...

Posted on May 19, 2009

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Posted on Jan 02, 2017

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Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

Cannot print graphics accurately. Barcode and text


Problem with your software.
Tec do have instructions for printing diagonals.
Your software must be sending graphics with grey pixels.

Nov 03, 2010 | Toshiba TEC B-472 Thermal Label Printer

2 Answers

I have a Lexmark Optra T614 and when I print mostly black pages such as large dark graphics, I get streaky vertical lines at 3" and 5" from the left side of the portrait oriented page, and a lighter...


You need to either call a repair tech and have the printer serviced for routine maintenance or order a maintenance kit from Lexmark to do the job yourself.

Just curious, what is the page count on the printer? When was the last time the entire print cartridge was replaced?

Don

Oct 19, 2009 | Lexmark Optra T614 Laser Printer

1 Answer

Vertical lines printed on right side of every page


Would be helpful to know the brand and model of the printer. Sometimes this is caused by not returning the slide used to clean the primary corona wire to its original position (usually to the extreme left side of the toner cartridge) after cleaning the corona wire. If you haven't cleaned the corona wire, you should follow instructions and do that first.

Jul 22, 2009 | Dell 3000cn Color Laser Printer

1 Answer

I changed the black toner cartidge for the first time and immediately got a multicolored stripe all the way across from top to bottom on the middle of the right side of the page. I replaced the toner


Vertical streaks or bands appear on the page.

One or more print cartridges might be low or defective. If you are using non-HP print cartridges, no messages appear on the device control panel or in the HP Toolbox. Replace any low print cartridges
Marks repeatedly appear at even intervals on the unprinted side of the page.

Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the device. The fuser might be damaged or dirty. Clean using instructions in HP Toolbox.

Contact HP Customer Care.

Read this HP document:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=446153&prodTypeId=18972&prodSeriesId=446153&objectID=c00316826

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Apr 25, 2009 | Office Equipment & Supplies

1 Answer

Samsung ml-2010 printer prints vertical lines on the page


it may due to scearch on roller. check the roller for any scearch mark.

Dec 23, 2008 | Samsung ML 2010 Laser Printer

1 Answer

White vertical line on pages from brother mfc-7420 printer


Do a half print test......send a print job to the printer listen to the printer...as soon as you think the printer has printed a bit of doc inside the printer..not reaching the fusser ......turn off the printer

Remove the cartridge.....and watch the print inside on the paper can you see the marks.....if so than its your cartridge that is marking your print....

remove the paper by slowly pulling it be careful not to tear it

If the print hadn't been marked on half test.....remove the fusser unit and examine the Teflon cover for marks....try to remove stains off if there is.....avoid marking the Teflon as this will mark more on the print

do advise if this worked if not than you have some more options

Cheers!

Nov 11, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

99% of printed page has light grey water mark-as if water-washed


Are you saying it is this problem?

Gray Background Print Quality Defect

Here's another error that might fit the bill:

Vertical Lines Print Quality Defect

If these documents don't quite describe the issue, please post back with more details. Thanks.

Oct 14, 2008 | HP LaserJet 1020 Printer

1 Answer

Vertical line down right hand side


crop toy jpg or bmp file from that side and then try I faced smae type of problem that process helped me you also try.

Mar 18, 2008 | HP LaserJet 1012 Printer

1 Answer

Blank vertical line on pages


open side door, should be a black assembly there with two wires, is it clean? is there any toner or hair on the wires?

Nov 14, 2007 | Brother DCP-7020 All-In-One Laser Printer

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