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First I made sure the detergent dispenser door was closed. That did not work. Then i made sure that the dispenser was clean, by running water thru it. That did not work,. Then I turned the dial to hand wash and pushed the start button. That worked. Delay light did not turn on. Then i turned the setting to the proper wash cycle and pushed the start button. Clothes are being washed now.
I have experienced the same thing a number of times. To solve, open the door, then turn the knob, and push the start button on and off, and push the delayed start button (3, 6, 12 hour). Then close the door, and retry. This routine seems to reset the system.
You may wish to clear the remote's memory before starting. Slide the top left switch to "Learn." Press ANY button on the remote, do not worry if the indicator light flashes. Press the "Program Clear" button. The indicator should flash 4 (maybe 5?) times. You are now ready to program. Make sure the switch is in the "Learn" position. Place the rm-p311 and the remote you want to program in about 2 cm apart facing each other. Push the button you wish to program on the rm-p311. The indicator light should come on with a slight delay. Press and hold the button on the other remote until the indicator light goes out. Put the slider back to "User" mode and test it! For more info., go to sony's support site and search for the user manual for the STR-AV1070 receiver. It contains instructions for the remote.