Question about The Companion Group Kozy World Portable Companion Heater

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Pilot goes out when I try to turn the knob up

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If the pilot stays on when you are holding it down (you are manually opening the gas valve) but won't stay lit when you let the knob go, then the thermocouple is bad. The pilot knob needs to be held down for 30 secs or so. The pilot flame has to heat the tip of the thermocouple long enough to for it to output a small electric signal (that holds the gas valve open). If you look at the pilot flame, you will see the tip of the thermocouple in the flame. That copper tube runs from the flame to the gas valve and is easy enough to replace. They sell them at most hardware stores. If you see a lot of ash buildup on the tip, you can turn the pilot off and clean the tip and try again.

Posted on Dec 29, 2013

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1 Answer

Need to light pilot light


You need to turn the knob on the gas valve (inside the heater) to the "pilot" position. Then, while holding a flame over the pilot assembly push down on the knob.

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Sincerely,
Shastalaker7
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