I would go through the menu till you maintence ,then find system restore and press yes or print to execute.This will put it back to factory specs.If that does not help you probably have a bad stepping motor.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
By "roller fax" if you mean auto document feeder, so what's the problem? If you didn't see each of the 4 pages feed into the machine one at a time then what happened at the other end could be because something happened at your end. It's the reason we scan and email most critical documents today.
Try making a copy to see if it is the same. That will eleminate or focus in on if it's your end or theirs. If it looks small and blurry then check/clean the feed rollers in the original/scan section with warm soapy water.
Yes,but the most imported part for dubble feeding is the sepatation pad,this white pad is on the lower part of the docfeeder and work with the feed rollers,fist make sure that pad is clean before you replace the rollers,and then replace the pad.
There is a separation pad under the feed roller,that pad needs to be cleaned or replaced.If you open the fax and remove the cartridge,inside at the back were the cartidge was you will find a roller,cleen that roller.Under the roller there is a strip of rubber-the separation pad.Take a ruller cover it with a cloth and use it to clean the sep assembly under the roller.If the problem pressist the sepparation needs to be replaced.
have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
See pages 92 of the manual to "rotate the white roller"
The procedure rotates the roller a quarter turn each time.
You might have to repeat it a few times in order for thit to be set at the right position.
I tested mine using the copy function as well as a TEST FAX to a another fax machine.
Does this happen when you perform a test print such as an activity report or config page? if it does you may have a transfer roller issue. The transfer roller is the long black spongy roller directly under the drum, the metal rod in the roller conducts a charge that interacts with the drum. If the roller is dirty (usually chocked up with toner) the necessary charge is diminished and the image will be lighter. You will have to remove the roller in order to clean it, (TURN THE POWER OFF) there is a bendable plastic tab at the right side end of the roller that will release the roller. I personally drench the roller with metho and then wrap a rag around it and squeeze the metho/toner out (dont do this with lexmark rollers, they deform) let dry and give it a try, also check the end of the metal rod and where it connects for contamination.