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8400f long time for lamp to warm up - Canon CanoScan 8400F Flatbed Scanner

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Scan is black


If the scanner light does not move or does not light up then the problem could be a broken belt drive ob the scanner lamp or the scanner lamp is faulty.

Apr 04, 2011 | Canon CanoScan 8400F Flatbed Scanner

3 Answers

My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...


You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left


Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

Oct 16, 2010 | Canon CanoScan 8400F Film Scanner

1 Answer

CanoScan 8400F Cannot scan for these reasons: -The


You have a bad scanner lamp, but they are not available as a spare part.

Nov 14, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Dark streak when scanning film on canoscan 8400F


please clean scanner mirror then solve this problem

Sep 06, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

My Canon 8400F worked yesterday and today it is not responding. I am getting an error message after the scanner determines what type of photo is to be scanned. It says: 1)Original may not be set...


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Jul 04, 2009 | Canon CanoScan 8400F Flatbed Scanner

3 Answers

CanoScan8400 Suddenly Doesn't Work


I had the same problem about a year ago. The solution was to replace the power cord AND don't leave it connected to the powers source when the scanner is not in use, or it will burn out again.

Sep 26, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

CanoScan 8400F


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

May 13, 2008 | Canon CanoScan 8400F Flatbed Scanner

2 Answers

Error message 2-178-0. What does this mean.Changed drivers but no change in message?


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Jan 31, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Error message


Scanner sensor is defective,,,you need a new scanner.

Dec 02, 2007 | Canon CanoScan 8400F Flatbed Scanner

2 Answers

Canoscan Won't Scan


You have to reinstall drivers of your scanner. Thank you.

Aug 11, 2007 | Canon CanoScan 8400F Flatbed Scanner

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