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How do i open the dvd tray on my gateway ms2370 laptop

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Posted on Jan 02, 2017

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SOURCE: my computer house dvd tray will not open up.

Near to eject button you can find a tiny hole ..insert a paper clip into it ..then the tray will eject...

Posted on Feb 28, 2009


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Possibly couldn't read the inserted disc or couldn't find a disc to read.

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find the little hole under the tray and gently push in with a unbent paper clip

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Gateway MS2370

I chatted with a Gateway rep - he said that although it sure looks like a drive door, there is no optical drive (CD or DVD) in the MS2370 model. But, no problem, he continued - just use a USB driven external optical CD or DVD. Luckily we have an external drive, guess that's what any other people who looked at this model (saw in Target) and assumed what looked like a drive was a drive door. Guess they just had the basic case with an opening for a drive they simply covered over to leave us all frustrated at trying to open it.

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Cd stuck in laptop and its open a little bit


Push the tray back to fully closed. Then straighten a paper clip and insert obe end of it into the small hole you will find on the tray cover of the CD/DVD drive. You will feel the paper clip hit a plate which, if you push it, will release the tray.

The drive tray has a mechanical press plate that releases a clip holding the tray in. As long as the CD is flat in the tray. The tray should open.

I hope this helps.

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How do i get the laptop fully apart, i can get it halfway, but the DVD Drive is holding me back

Make sure that you have unscrewed at the bottom side of the laptop. One of those screws holds the DVD drive in place. When you are sure all these screws are removed, open the DVD drive's tray using a straightened paper clip inserted in the hole on the front panel of the DVD drive. Next, hold the DVD drive's tray & pull it out of its slot.

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If you are asking about removing the dvd device itself, on the bottom of the case there will be a single screw that holds the drive in place in the case. This screw is marked by a circle with a small wedge taken out. Remove this screw, not turn the laptop back over and with a paperclip, open the paperclip and stick one end in the black hole on the door or bezel of the dvd player, this is an emergency eject button. When the tray pops out, pull the tray and the rest of the drive will follow.

Sep 27, 2009 | Gateway Computers & Internet

1 Answer

Laptop locked up while watching a dvd

Well I'm glad everything worked out.
So you just pried the DVD tray open with a paper clip and it opened releasing the DVD and computer worked again?
I'll have to try and remember that hahaha
Hope you have a great week too ^_^

Apr 19, 2009 | Gateway 6510GZ Notebook

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Gateway DVD Recorder AR-230 Disk tray does not open.

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Please rate!

rate please!

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