Question about GE JEM31 Microwave Oven

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I have a GE micowave/convection oven, Model JET342G-001. Worked perfect all the time until yesterday. After setting the time, push "start" and nothing happens. It makes a small sound like "click" and it does not start. However after time set is up, the oven beeps to let u know time is up. Any help?.

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  • GE Master
  • 9,085 Answers

I would suspect a door switch is defective or its mount is loose, misaligned, or broken.

See my help file on door switches here.

Posted on Dec 28, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: GE JVM1660 1000 Watts Microwave Oven beeps every minute

Maybe u should contact ur retailer or the manufacture helpline and tell them your problem they might be able to tell what's wrong.

Posted on Feb 28, 2007

MicrowaveSvc
  • 9085 Answers

SOURCE: Microwave won't heat, and turntable doesn't turn

All the parts you mention are very inexpensive, but yours does not have a triac.

It could be the cook relay, but it's more likely to be a switch.

Looking at the schematic, it's probably a bad primary interlock (upper door switch) or maybe its mount is bad.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you have a broken mount, it's usually more economical and safer to just add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

Here are some helpful links:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or elsewhere, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 23, 2009

najah
  • 180 Answers

SOURCE: Convection Oven has stopped working

magnetron may be defective . replace d magnetron

Posted on May 29, 2009

MicrowaveSvc
  • 9085 Answers

SOURCE: GE Profile micowave model JE2160SF001 won't cook

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches:
http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden elsewhere, which is very helpful when troubleshooting, testing, and locating components.

If you only need a switch, you can order a universal type
here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 25, 2009

MicrowaveSvc
  • 9085 Answers

SOURCE: Microwave oven push buttons not working no sound not functioning

You have a failing membrane keypad.

On this model, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

It is part number WB07X10950 and you can get it here for $89.59 (compared to over $135 from from GE!).

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg

Posted on Oct 11, 2009

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