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The globe doesn't respond to the pen

This just stopped working. we replaced the batteries in the pen. the pen lights up but when you press it against the globe or base nothing happens.

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Edu Science Interactive Globe with Smart Pen


I kept getting the "there is no book data" message as well, and it was incredibly frustrating as there is not manual, no information online, and when I called Toys R Us, they just told me to return it.

What ended up working for me was to turn the pen on and point it to the area on the globe that says "Interactive Talking Globe", just above the menu area where you select the different functions (ie "country and ocean", "national anthem" and "major cities").

That changed the voice back to the original male version, and all of the functionality returned.

I hope that this helps.

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Globe turns on, but pen will not respond to globe or buttons


try replacing the cord to the pen, or find where the pen connects to the unit as it may have a loose connection :0

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You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

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The stylus pen has quit working for the Leapfrog explorer globe model 58-000 Where can I get a replacement?


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Jan 21, 2010 | LeapFrog Leapster Electronic Book:...

1 Answer

The pen hs stopped wotking on our leap frog globe


Hello,

If you are in the US, you can call their Consumer Services number at:

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They will be able to help you get a new one.

Thanks for using Fixya.

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Either the wire is broken inside the insulation, or the batteries are dead.

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Have you tried replacing the Pen battery? Maybe it died.

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Simply call Consumer Services at 1-800-701-5327 to order a new pen.

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ok, last night I was doing some research on my daughters leapster, its not a quantum leap, but maybe can be fixed the same way. I found out that you can "recalibrate" the machine. I used the instructions for the leapster, but here is what they said about the Quantum:


Turn the power on. Wait until you see the "Home" screen.
Find the small hole in the back of your Pixter unit above the battery compartment door. That’s the calibration hole.
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First touch the plus sign in the upper left corner with the tip of the stylus.
Then touch the plus sign in the lower right corner with the tip of the stylus.

GOOD LUCK, HOPE THIS WORKS FOR YOU, I ALMOST THREW MINE OUT TOO AND NOW IT WORKS.

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