Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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Kitchenaid stand mixer won't stay in off position

I have a 3 year old Kitchen Aid stand mixer - it's working, however the on/speed switch isn't staying in the OFF position. I'm having to unplug it from the wall to turn it off. Any information would help! Thank you so much.

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  • KitchenAid Master
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The speed control lever is either bent or the screw it pivots on has come loose. The only way to solve the problem properly is to take off the back cover, remove the white and the black wires from the speed control plate, remove it from the pedestal (1 screw up inside the pedestal to remove hinge pin), take the chrome drip ring off, remove the planetary and remove the 9 screws holding the 2 case halves together. That will allow you access to the lever and you will be able to tighten the screw or remove and bend the lever to give it more tension on the bumps in the housing that hold it in off or speed positions. This list is pretty much in order of how you do it.

Posted on Dec 26, 2013

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Posted on Jan 02, 2017

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SOURCE: Kitchenaid pro stand mixer will not turn on

How comfortable are you with electrical parts? With the mixer UNPLUGGED and the switch ON measure resistance between the (flat) plug pins. If it's infinite (no meter movement) which is to be expected, there is an open circuit. The switch could be open or the wire to the switch could be disconnected (improbable) or the motor could be burned out and open (not very probable).

Maybe you could take the switch to a shop and have it tested.

This is not really a solution, just step 1.

Posted on Mar 14, 2009

  • 492 Answers

SOURCE: Kitchen Aid 10 speed 325watts

Some of the gears may have broken or slipped off. You'll need t open it up to see why the shaft from the motor will not spin or you will burn out the motor with the power on trying to make it go. It might be a DIY job if you can see an obvious problem like a slipped gear, otherwise take it to a repair specialist.

Posted on Apr 30, 2009

  • 128 Answers

SOURCE: mechanical burning smell on kitchen aid stand mixer

i think its time to retire it its has had a good run time to put it to rest and buy a new on it don't sound safe to use anymore

Posted on Sep 21, 2009

SOURCE: My KitchenAid Artisan stand mixer won't turn on,

It sounds like something is obstructing it or the lever is bent. You will need to take the head apart to investigate further.

Posted on Jan 24, 2010

  • 185 Answers

SOURCE: kitchenaid stand mixer motor is dead and mixer won't turn on

Hello,
There are a few reasons this might happen from ugly to easy lets start with easy and work to ugly.
1. check the outlet you are plugging the mixer into...I know I know but it does happen
2. The cord on the mixer might have a bad connection or one of the flag terminals may have come loose or broke, remember all metal fatigues. If you know how to uses a multi meter an easy check by removing the rear cover and check the power on the contacts from the end of cord that plugs into the wall and then goes into the mixer, you can check by Ohms testing (safer) or by live connection to the outlet in the wall.
3. The brushes on the mixer, one or both may have reached end of life, easy and inexpensive fix. They are under the big plastic screw covers that you see on the side of your mixer. BTW they can only go in one way and if not replaced correctly the mixer will not work even if you have a brand new mixer.
4 The mixer may need a new speed control plate rather more involved because you have to speed tune the mixer after it is replaced but inexpensive and can be performed by anyone from the rear of mixer. BUT!!!! The speed control board may not be bad but only that the mixer needs to be speed tuned.
5. It may be a phase control board gone bad, it is behind the speed control plate, again it can be replaced relatively easily but you also will have to speed tune the mixer and it will be a double digit cost on the part ($25.00-$30.00 unless you go to the internet and search sites, you may find on eBay for 12-15 dollars plus shipping.
6. We are now entering the ugly phase. the items above are all the electric problems that you can fix easily and inexpensively. The next requires a complete tear down of the mixer to replace the Stator and or Armature (the motor). You can do it but it will cost around $60-$70.00 dollars for the motor and then $6.00 for a new gasket which you will need as soon as you open the motor head. Some peeps just re-use the old I would not.BUT!!!!
7. The gears may have stripped while you were using the machine on high and has frozen up so that when you turn it on it won't work. If that is the case then the mixer will have to have the gears and grease and gasket repaired. Gasket=$7.00, Grease=$17-$24.00, it only comes in quarts and you get 30 ounces but only need 6 for a re-grease, Gears, there are 3 and they run between $10.00 for one and up to $30.00 for the pinion tower. No way to tell from the info you sent.
I have been fixing kitchenaid mixers for a while and I am only now replacing my first motor. So I think it is an easy to intermediate fix, DIY could spend 3 hours doing and spend $30.00 bucks on parts. The ugly $150.00 to $175.00 and I would recommend a service center do the motor because they will check all gears repack grease install new gasket and do a speed tune when they fix it.


Kitchen aid mixers are great and sometimes need a little TLC and they will last for years and years. If you could explain further exactly what happened during the speed run up and what you were mixing and what model and serial number (can be found on white sticker under base of mixer in the base cavity). then I may be able to narrow down the repair / fix path. If this helps at all please let us know we like to hear if we are able to help.

Posted on Sep 20, 2012

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