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Tmax 9 tablet stuck on boot screen - Tablets & eReaders

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  1. Shut off tablet
  2. press the volume minus button and the power button @ start up
  3. tmax logo shows up and then a android menu
  4. factory reset
  5. Once complete, reboot
  6. wait 4-5minute... tablet works again

Posted on Dec 31, 2013

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  • nelson
    nelson Dec 31, 2013


    1. Shut off tablet

    2. press the volume minus button and the power button @ start up

    3. tmax logo shows up and then a android menu

    4. factory reset

    5. Once complete, reboot

    6. wait 4-5minute... tablet works again

  • Keith Lamont Jr.
    Keith Lamont Jr. Feb 05, 2014

    didn't work still stuck on screen that says go

  • Rachel Connor
    Rachel Connor Feb 26, 2014

    Keith mine is the same way.Dont know why i reset and tried this too but nothing

  • Terri Ambrose Feb 27, 2014

    Mine is stuck on the formatting/data and I let it even go overnight. I had to try to do it as my tablet wouldn't turn on.

  • Nancy Cahill
    Nancy Cahill Mar 19, 2014

    I tried several times and finally it does work. But it has to be done just right and it still takes a few minutes to exit the "go" screen. YAY! I had all but given up and it was headed for the trash!

  • Joshua Flores
    Joshua Flores Apr 05, 2014

    how is it done right?

  • Nikki Davis
    Nikki Davis Apr 07, 2014

    i just tried it once and it was stuck on the android screen, was told to keep trying it, when it gets stuck past 5 minutes to turn it off and try the factory reset again until it starts working, im trying it for the second time, lets hope it works!

  • mitayah rena castro
    mitayah rena castro Aug 16, 2014

    i non

  • Sheila Morris Mar 10, 2015

    I'mhaving tthe same issues it seems to stay stuck on the android robot screen trying for the 4th time and still same thing..this is right not even a yrs old

  • Shaunette Heimann-Dromgoole

    Mine too

  • Shaunette Heimann-Dromgoole

    Mine too

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WHAT IF IT DOESNT FACTORY RESET, IT SEEEM AS ITS STUCK TRYING FACTORY RESET AND NOTHING ELSE HAPPENS TO IT. BECAUSE USUALY WHN U RESET IT OR CLEAR MEDIA OR CLEAR CLACHE IT'LL TELL YOU COMPLETED BUT WHEN I DO IT ITS STUCK ON TRYING TO AND I WAITED AND WAITED LEFT IT OVER NIGHT AND STILL NOTHING. WHAT SHOULD I DO NEXT THEN...???

Posted on May 29, 2014

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  • Goldmine Comics
    Goldmine Comics Sep 01, 2014

    Mine is doing the same thing. Cleared the cache and Media ok, but when you try to format user data/factory reset I ran it until the battery went out and it's still doing the same thing.

  • Donna Black
    Donna Black Jun 26, 2015

    I've got the same issue. Anyone have any suggestions?

  • Shaunette Heimann-Dromgoole

    Mine too

  • Shaunette Heimann-Dromgoole

    Mine too

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Factory reset directions from TMAX customer service... and it worked for me: Place the unit on the OFF position hold the VOLUME - (minus) and the POWER button. Do not release the keys until you reach a reboot screen. select WIPE DATA/ FACTORY RESET go down to YES Finally select REBOOT SYSTEM NOW

Posted on Apr 23, 2014

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Mines stuck on the factory reset too

Posted on Sep 28, 2014

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Mine is stuck too. Maybe use it as a sinker on my pole?

Posted on Jan 17, 2015

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Is there anyone outthere could help with these logo stuck....

Posted on Nov 01, 2014

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