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Windows 8 headphones not working

The laptop is brand new. I got ti for Christmas. Its a Gateway NE56R41u running Windows 8. I have tried uninstalling and reinstalling the drivers and nothing has worked. They don't show up in the sound panel so I cant set them as default. Has anyone else had this problem?

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  • Computers & ... Master
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If the speakers are working, the drivers are installed. Check the configuration in the sound control panel for a muted volume control.

Posted on Dec 26, 2013

Testimonial: "I did that as well, nothing is muted. I think its a hardware problem. I was really hoping it wasn't though"

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SOURCE: Gateway 450ROG No Sound

dude, the same thing just happened to my 450ROG last week. I tried everything but i couldn't get it to work. I ended up having to get an external sound card. good luck man.

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This article references a Dell computer but maybe it'll work for yours.

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pls. check the internal speaker audio cable is ok or not. and also check the audio cable is connected on the audio section of motherboard.

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SOURCE: Gateway NV52 Laptop charger sound.

I don't know if this will work with Vista but in Windows 7 you can go to the speaker icon in the taskbar and click on the icon above the volume control. This will take you to the sound properties. Click the levels tab and mute the PC speaker. This worked for me.

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SOURCE: Gateway ZX6971 touch screen not working in window 8

i have same computer.they do not have application for touch on thia version yet.they are working on it and when available you can download from gateway download tab.

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Got the computer second hand the previous owner used a dell recovery disk how can I use the gateway recovery disks to get it running?


You insert the disks with the computer powered off. Then power the computer on and it should boot into the recovery and offer you options. Choose the option to reset the computer to how it was when it was new. It will take a while to wipe the hard drive completely. Then it will install the Windows version originally installed. It may reboot up to twice while doing that - you shouldn't have to do anything. It will also install any software utilities which Gateway put on the computer (some of which may be bloatware which encourages you to subscribe to services - consider uninstalling some of that and downloading your own free ones). That's it - really simple! Let us know how you get on please.

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I give the selection since even though say for example only a Win XP F10 may work but on a Win 8 its F8. You would need to try each til one gets you to the factory reset screen. Repeatedly hit the F key before the Windows logo appears. Try holding the ALT key if just the F is not working. Sometimes it takes a few tried before it decides to work.
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Hi there


Go START, in the window type "cmd" without the quotation marks. A new (backdoor) screen will open. Type "chkdsk/f" without quotation marks exactly where the cursor blinks and hit ENTER. Your corrupt Windows files will be repaired for you automatically. There is another way to do this: MY Computer> your HDD> TOOLs> there is a scan disk that repairs errors, just tick the box. and then wait. be patient as this takes awhile.

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