Question about Cameras

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I have downloaded pictures in the past from my camera to my PC. I am now not able to as the message on my monitor says that it does not recognize the camera. How do I fix the problem.

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  • Dan Mackie May 11, 2010

    What software are you running on the PC? What is the camera? What kind of cable do you have connected? Has the cable been damaged? When did the downloading problem begin? What happened just prior to that?



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It sounds like the driver (software needed to communicate with your camera/interpret the image data) has been lost or become corrupt.

Uninstall any previous software relating to your camera.

Try reinstalling the appropriate software, following the instructions that were supplied with your camera.

If the problem has only appeared since updating your operating system via a Service Pack or moving to a new OS - i.e. changing from Windows XP to Vista, visit the Canon support site and download the latest software appropriate for your camera model.

If you need further assistance, please reply with details of your camera model, together, if possible, with details of the operating system that you are using.

Posted on May 18, 2009


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