Question about Cameras
It sounds like the driver (software needed to communicate with your camera/interpret the image data) has been lost or become corrupt.
Uninstall any previous software relating to your camera.
Try reinstalling the appropriate software, following the instructions that were supplied with your camera.
If the problem has only appeared since updating your operating system via a Service Pack or moving to a new OS - i.e. changing from Windows XP to Vista, visit the Canon support site and download the latest software appropriate for your camera model.
If you need further assistance, please reply with details of your camera model, together, if possible, with details of the operating system that you are using.
Posted on May 18, 2009
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Posted on Jan 02, 2017
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