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We started getting a blinking light... indicating the jug needed replacement... after installing a full jug. The unit would cycle, then the red blinking light would come back on. Upon careful inspection of the feed tube and lines, it was realized that the plastic line on the intake of the pump body had been inadvertently pulled out just slightly (presumably from jostling the jug around during replacement). I believe that this breaks the seal the unit requires for suction, and caused the fault. I simply pushed the (white) plastic line back into pump body and heard an audible 'click'. Unit works fine now. I hope this helps, as these units are not exactly cheap.
I have missing or damaged parts.
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If the cooler or the water are not getting cold I would check for a high pressure reset if they are getting cold the compressor would working fine, you could also try flushing it, is there a pattern to the flash that may indicate a code................good luck! mine has developed a leak and does not heat less that 6 mo old pretty disapointing.
What do I do with my Primo water dispenser whenever the red light keeps flashing I have a full bottle of water in there but it just keeps flashing I can turn it off and turn it back on or I can push the button in the door and it'll go off within the next 20 minutes it will come back on and the water's cold and then the water goes to lukewarm
Had the same problem. I tried cleaning it as instruction on the copany website with bleach and water. I also unplugged it for a couple of days to see if the lines were frozen. Finally out of frustration I put my mouth on the water dispenser, pushed the button, and sucked some water out and spat it out. After that I did the same thing again but blew into it instead. I did this a couple of times and my water dispenser went from a trickle to flowing like the day I first got it. Also, you should probably clean the water dispenser after doing this, just saying.
I JUST BOUGHT A PRIMO BOTTOMLOADING WATER DISPENSER AND ITS BEEN ON ALL NIGHT AND THE WATER IS WARM. I LOOKED ON THE BACK TO SEE IF THERE WAS A WAY TO TURN IT UP BUT FOUND NOTHING. PLEASE TELL ME WHAT TO DO. RNMALIN@ COMCAST.NET
slow water run could be caused by the filter on the cold water hose is clogged by granite or mineral deposits
1. turn off the water to the cold hose
2. drain water out of hose and detach from washer
3. get a water spray bottle and set to strong stream not spray,
spray the filter that goes into the machine, this should clean out the debris that is clogging the line hold a small container to catch water when you spray if you see black specks it granite
4. after it runs clear reattach hose and turn the cold water back on that should solve your problem, it did the trick for me