Question about Sony Cyber-shot DSC-H5 Digital Camera

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Turns off right after startup chime lens does not retract

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  • Lloyd Lionel
    Lloyd Lionel Dec 27, 2013

    Using my best rechargeable, freshly charged, got the camera going. Since even my best rechargeables are over 2 years old, I will begin to replace the weakest ones, right now.

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  • Sony Master
  • 6,702 Answers

This can happen when you use a battery that is almost without charge. Please remove the battery and charge it, before placing it back. Then be careful not to touch the lens, till the camera has a chance to retract it.
After you place the battery the lens should retract.
If the battery is really charged. You should not think it is charged, because you had it on the charger till the light indicated battery full.
There is also a chance you stopped the lens while it was coming out. A sensor detected this. To avoid damage to the lens construction, the camera switched off automatically. Also remove the battery and after a few seconds replace the battery and switch on the camera. Careful you don't touch the lens again.

Posted on Dec 27, 2013

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If your Sanyo digital camera is not starting and you get lens error 112 or lens error 1114 prompted on display, that means that the lens is getting stuck, and cannot extend or retract fully. The controller board detects the error on startup, and shuts down after displaying the error message.
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