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My phone got wet this afternoon and is now displaying a ''sim card door unlocked'' error message and shuts down in ten seconds. I've checked the door and it is secure and have tried a soft reboot. any suggestions?

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Take your battery out of your phone and place the phone in a plastic baggie with uncooked white rice in it.
the rice will wick the moisture out of the air thus helping your phone dry out.
take your sim card out and dry it off and leave it out til the phone dries.
depending on how much water is inside it may take 3-5 days in the rice to dry out.

good luck and don;t try an power it up again until it's dry you could do further damage..

if this helps please leave a vote at fixya

Posted on May 17, 2009

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Posted on Jan 02, 2017

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Troubleshooting / SIM Card Q. What should I do if my phone displays "Enter PUK code"? A. The "Enter PUK code" message means that the SIM card is blocked. Please call our Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) so that a representative can assist you with unlocking the SIM card. Q. What should I do if my phone displays "Insert SIM"? A. Please insert the SIM card into the back of your phone or make sure that the SIM card was properly inserted. Q. What should I do if my phone displays "SIM Card Rejected"? A. This message appears when a SIM card from another phone is used. Please make sure to insert the original NET10 SIM card included in the phone package. Q. What should I do if my phone displays "SIM Blocked"? A. The SIM Blocked message means you attempted to change the settings on the SIM card too many times. Please call our Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) so that a representative can assist you with unblocking the SIM card. Q. Why does my phone display "No service" or "Unregistered SIM"? A. When your NET10 phone is turned on, you may receive this message because your phone has not yet been Activated. Disregard this message. It will disappear once your phone is active. Q. Why does my phone display "SIM card registration failed"? A. When your NET10 phone is turned on, you may receive the message "SIM card registration failed" because your phone has not yet been Activated. Disregard this message and clear the display by pressing the navigation key, which is the button below the display.

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Subscriber Identity Module (SIM): A smart card containing the telephone number of the customer, encoded network identification details such as: Call Forwarding, Caller ID, etc., the PIN, and other user data such as the phone book. T-Mobile customers can move their SIM card from any T-Mobile branded phone to any other T-Mobile branded phone without the need to contact Customer Service to activate the new phone. Your rate plan and phone number will follow your SIM to the new phone.

SIM Error Messages:

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