Question about Tablets & eReaders
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Assuming the built in cameras are the issue,
\are you using the provided software ?
You can try to update the ROM and / or drivers for those devices.
sometimes an update may not install properly and re-updating the ROM and / or specific device drivers would solve the issue
Attached is a link for the English device manual:
If you are having difficulties with the device recognizing an attached camera device, you may need to go to camera device manufacturer website and download the appropriate drivers to match your tablet device operating system and connection type.
Ex: USB driver for camera connecting using a usb port connection. Also ... confirm proper cable is being used.
Ex: Some connections require 5 contact point cables, others only 4 contacts - this will be determined by your devices.
I hope this was helpful.
Posted on May 08, 2014
Tips for a great answer:
Jun 16, 2015 | Hannspree Tablets & eReaders
May 06, 2015 | Hannspree USA 10.1 IPS Panel Quad Core...
Sep 08, 2014 | Hannspree 10.1" Android Tablet Grey Tablet...
May 08, 2014 | Hannspree SN10T1 101 Tablet
Sounds like a boot loader failure
1. Power off the device. (Make sure to plug in AC power.)
2. Press and hold Volume Up(+) button and Power button at the same time for 5 seconds, and release both buttons to enter system recovery utility.
3. Press Volume button to select " wipe data / factory reset " and press Power button to execute
4. Press Volume button to select " Reboot System Now "and press Power button to execute
Hannspree Customer Service at:888 808 6789 (1-909-992-5025 outside of the US); Mon - Fri: 6am - 6pm PST / PDT.
May 05, 2014 | Hannspree SN10T1 101 Tablet
Dec 14, 2013 | Hannspree HANNS pad SN10T1
Jan 18, 2013 | Hannspree HANNS pad SN10T1
69 people viewed this question
Usually answered in minutes!