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Camcorder won't recognise DVD

Have tried to use the camcorder with a couple of different dvd rw discs, but it does not recognise these with the error message Cannot read the disc, check the disc.  I've followed the advice given by canon, but am wondering if it is a compatibilty problem, have tried DL and single.  Have tried a couple of the same model with the same problem (we have a number of these DVD camcorders so neet to get them working!

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  • 7 more comments 
  • Ali Jarman Oct 17, 2007

    Is a Canon DC19

  • emtee Dec 15, 2007

    Just got a used sony DCR301 and every time I load a disc a disc error message pops up. What gives?

  • Fong Dec 19, 2007

    After completed record, when I try to finalise the DVD but Disc Error message shown not even play the disc from the camcoder.

  • akarr Apr 24, 2008

    I have the same problem. Every disc I enter, the DCR-DVD403 will say there is "disc error"..even disc that work on PC. Is this issue repairable or am I to buy a new camcorder..this is such a shame on a SONY product. I only bought it a year ago..

  • tami924 Apr 24, 2008

    I have a Sony Handycam DVD101 and I get an error message with a brand new sony handycam disc. Whats up?

  • Anonymous May 16, 2008

    I have the same problem with my Sony it won't recognise Panasonic discs but is ok with Sony and Logitec discs

  • Anonymous Aug 04, 2008

    disc error and dvd spins

  • cfuentesftl Mar 01, 2009

    Have tried to use the camcorder with a couple of different dvd rw discs, but it does not recognise these with the error message Cannot read the disc, check the disc. I've followed the advice given by canon, but am wondering if it is a compatibilty problem, have tried DL and single. Have tried a couple of the same model with the same problem (we have a number of these DVD camcorders so neet to get them working!

  • gaivij Apr 30, 2009

    my DS310 camcorder is not able to identify the DVD. error msg is CAN NOT READ THE DISC. CHECK DISC.



    please some one provide the solution. Thanks.

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DISC ERROR HAS OCCURED, THEN SAYS REPAIR DISC NOW? PRESSED YES. SAYS UNABLE TO REPAIR
DISC. THEN SAYS, DISC NON RECORDABLE. I HAVE A FULL HALF HOUR OF DATA ON DISC, DOES THIS MEAN MY DATA IS GONE FOREVER? HOW CAN I FIX THIS IT WONT LET ME TAKE THE DISC OUT.

Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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Will dvd+r discs work at all in a canon dc10 camcorder-I have 2 I just got and they show disc error when trying to initialize-thanks


From the camera's user manual on page 6, it says that it can only use DVD-R and DVD-RW disks, so no.. No it can't use DVD+R (or DVD+RW) disks.

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If a FORMAT ERROR message is displayed, then the inserted disc is not formatted or it is recorded in a different format not useable by the camcorder. If using a DVD-RW or DVD+RW, format the disc prior to use. Otherwise, use a different disc.

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It's not recommended to format a disc in the Computer and use it in the Camcorder.

It seems that there is an issue with the disc.

The disc should be formatted within the Camcorder itself.

I will forward a link to a page where you can get the information regarding the error message appearing on the LCD screen of the Camcorder.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C79466

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my computer not reconocing tha sofware of my camera, not open fails.disk of sofware is error help me please

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There are only 4 possible solutions,

1. Dirty or faulty discs, but as you've tried different discs this doesn't seem likely.

2. Condensation has developed in the camcorder, leave it in a dry indoor temperatured place for a couple of hours and try again.

3. Dirty lens won't let the laser read the disc. Look for lens cleaning camcorderkit in a store.

4. Manufacturing error

Hope this will help you.


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This camcorder only takes DVD-R and DVD-RW, it will not work with the +R discs. I've used Maxell and Fujifilm discs and they both worked fine. You have to make sure the camcorder is plugged in the wall when initializing or else it won't initialize.

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try a different brand of dvd recordable disks? maybe? that would be my suggestion before anything else...hope it helps.
Sincerely,
Rabeka Jo

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what type of disc--r -rw +rw? try to finilize in someone elses camcorder if possible and see if it reads it-does it play in camcorder still?

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Sony handycam dcr-dvd92e


Here is the link to the user manual for your camcorder; http://esupport.sony.com/US/perl/model-documents.pl?mdl=DCRDVD92®ion_id=1 page 72 should tell you what you need to know. Please note that you have to use a DVD-RW in order to be able to delete items; a DVD-R will not allow this. Hope this helps - please ask again if you still have trouble :)

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