Question about Tomtom ONE GPS Receiver

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Voices do not work

I received my tom tom as a christmas present and love it but my problem is when i plug the chargerinto the car circuit and to the tomtom the green light on the charger does not come on anymore. butmy biggest problem is the voices do not work. i have set them to full volume but it does not work.

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I have solved this problem before please refer to my name and look up my solved problems and it will help you

Posted on May 18, 2009

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Posted on Jan 02, 2017

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My Tom Tom one starts off ok and then after about 3 minutes the voice stops but the instructions are still on the screen. Each time I turn it off it starts correctly then the voice goes. Help


try this it worked for me , hold down the reset button on the bottom of the tom tom down for 15 seconds then when done hold down the power button for 5 seconds , the tom tom will reboot from bios , as i said it worked for me good luck

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Try to turn it on by holding the ON/OFF switch more than 15 seg. Do it several times if it does not work in the first time. Mine is only working this way. Antonio Cesar Brazil

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I HAVE A TOM TOM 920 T AND WHEN WE ARE DRIVING THE VOICE GIVING DIRECTIONS BECOMES DISTORTED AND WE CANNOT HEAR THE DIRECTIONS, THIS HAPPENS WHETHER IT IS PLUGGED IN CHARGING AS WE GO ALONG OR NOT. THIS...


Try some other 'voice'. Is it still distorted? The loudspeaker might have come loose or damaged. If the new sound is fine, the original software voice is damaged and the unit should be fixed according to the warranty.

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Unfortunately the device is not very user servicable. Your best bet wuold be to find a repair shop and get a quote on repair vs. new.

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I had the same problem and solved by accident:
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unplug your tomtom and it should be working again

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Try and see if the sound is turn on inside the menu and also the buttom volume is turned up.

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Hello megbert, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


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I eventually found out that pressing the reset pin and re-starting allowed me to access the computer voices.

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same problem, have been told that Tomtom is saying nothing until he has his lawyer present, after being arrested for stealing a pig, Sorry for the joke.
My GO720 will not speak through internal speaker but have got round problem using radio or external speaker. (mine is out of warenty)

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