I can understand this. I am on Vista also and my wired router works perfectly however I have so far tried a BT Voyager router and a D-Link router and am unable to get either to work. I am about to try a Netgear router as I know someone running Vista with this type of router without any problems. Just for your info. Good luck.
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A TV aerial feed - The BT Vision box gets its digital TV signals over-the-air, so needs a TV aerial. This needs to be connected to the aerial input socket on the V-Box. There is an output RF aerial socket to allow you to connect an aerial feed to a TV if required.
SCART lead - You need to make a connection from the Vision+ box to the TV using a SCART lead. If you have a HD TV set, you can also connect via an HDMI lead (not supplied).
Connection to Broadband - You'll need to connect from the BT Vision+ box to a BT Broadband connection. This is done using the BT Home Hub. The Home Hub is the Broadband router supplied by BT, and it connects into to your phone line to give you Internet access-The most common way to make the connection, is to connect an Ethernet (networking) cable from the BT Vision+ box to one of the Ethernet ports on the Home Hub. If you can't make a direct connecting to the Home Hub, you can use powerline adapters to make the connection. The self-install kit includes two Powerline adapters to allow you to connect to the Home Hub if it's in a different room to the BT Vision+ Box.
The BT Vision v-box has an additional scart socket, which can be connected to a video or dvd recorder.
BT provide (and own) the telephone line infrastructure for this country, and all providers go through this infrastructure. Some exchanges have proprietary equipment in them belonging to one or other of the various providers which allows them to offer something that BT may not, ut they still have to use the BT lines, which they rent from BT Wholesale division. So if BT won't let them use the lines you are in trouble when it comes to getting Broadband other than BT.
There are options however, firstly try PlusNet, as I believe they are part of BT so may get better treatment than other providers. Secondly there is Satellite Broadband but this can be expensive, especially installation when compared with over the phone. Thirdly mobile 3g or 4g broadband if you have coverage in your area, but speeds are highly reception dependant and if you don't get good mobile phone signals then this option is unlikely to work. Also you would probably have to buy and install a 3g/4g modem router and I'm not dure how expensive these are.
This may not have been a lot of help, except possibly understanding the problem !!
It doesn't need a separate modem; it replaces a modem in your home network. If it's properly connected to the phone line, and you have an internet service provider (ISP) supplying you with a broadband connection, and the PC is connected to the router, then it should all work fine.
If it isn't all working fine, the most likely problem is either that the wires aren't connected in the right places, or that the PC's internet connection isn't set up properly (e.g. if you changed from dial-up with a modem to broadband with a router).
If you have recently changed from dialup to Broadband, and you're running Windows, use the Network Connections wizard to set up the internet connection. In Windows XP you can do it this way: 1) click on Start 2) move the mouse to Settings 3) click on Control Panel 4) double click on Network Connections 5) click on File 6) click on New Connection Wizard 7) follow the instructions.
Your ISP should have sent you a CD-ROM to help you to connect, so insert the CD when prompted by the New Connection Wizard.
Sometimes you can just insert the CD into the computer and you'll be prompted to do everything necessary to connect to the internet. BT, for example, do it this way.
Assuming your connecting wirelessly, test it by directly connecting to it with an ethernet cable and then run a speed test. If it dramatically improves, you have a wireless problem ( router, wifi card, poor reception, etc.) If it stays about the same, probably poor speed from your broadband provider.
Try reseating te broadband connection to the router.
It soundslike your router works if it connects to your laptop with a great signal. But its not sending any information through.
Try reseating. if it does not work. you might need to do a fresh reinstall of the router. Usually the broadband connections attach itself to a mac address of a network card. If you recently put a new router the network cards MAC address is different and it might not send signals through. like for me for cable i have the same issue.
Try this let me know how it does. If any problems please let me know.
Well, the ISP really should be able to help you here, since the equipment is theirs... Did you ad for a technician to come out to service this connection?...
Some of these routers come with a RESET feature, a button on the back of the router.. you might try resetting it back to its defaults.. If it has one, then depress it for up to a minute.. this should reset it configuration...
Let me know if you find it.. and we can go from there..
Have look in the router settings for the actual internet connection speeds, as these are a more true reading than the speed check as the speeds can vary at different times of the day and 2 or 3 speed checks can bring different results.
your actual connection speed that is showing in the routers settings is the connection you are getting from your ISP.
If you are with BT they usually recommend using their latest routers, why i'm not sure, as the only thing i have noted is that the MTU is set at 1500 (Maximum Transmition Units)and in other routers the MTU is automatically set at 1493, so look for the MTU setting and up it if necassary, but not above 1500, also double check all the settings, even put the bt router back in and see if speeds improve, if, you know the BT router is set up purposly for faster connection speeds.
Also try checking your speed at a speed test site at a quieter time of day, you will also see different speed check sites give you different speed results.