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How user can self-update of their accounts without asking the help desk ?

Guys, Does anyone know about, How can I Provide the option to my organizational users to perform self-update of their accounts without asking the help desk personnel ? I am really very frustrated due to receiving so many tickets and calls from users for such concerns on daily. I am looking forward for a quick solution.

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  • 8 Answers

Hi michaelalphine,
If you want to get faciliate user to change their own account information without asking help-desk personnel, then I would advise you to use the AD Self Service Password Reset tool to allows users to reset account password and unlock account.

Here's some more information: http://www.selfservicepasswordreset.org

Posted on Dec 26, 2013

  • michaelalphine Dec 27, 2013

    Thanks for providing such a nice utility which working pattern seems like an appropriate solution for me. But few concerns make me bit curious, does this tool facilitates the administrators also for overall controlling of the password management process if they need to define the password security levels ? Actually, we need to reduce the risk of fraudulent requests for password resetting.

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