Question about Samsung SCX-4216F All-In-One Laser Printer

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Scanning / faxing problem

I was trying to fax a document (about 30pages) and around the 20 page mark, the feeder pulled in 3 pages together which caused the machine to Jam.  In order to pull the paper out, I turned the little grey wheel on top of the paper feeder.  After I turned it, then I realized that I should not have touched it.

Now if I try to fax a 1 page document, it pulls it through but the end of the paper get stuck.  If I try to fax multiple documents, it pull the 1st sheet then I get the message 'document jam'.

In both of the above situation, it does not attempt to dial the number to fax the document.


Your assistance would be much appreciated




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Re: scanning / faxing problem

You will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only

happy faxing


Posted on Oct 19, 2007

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Using a brother MFC-J415W printer, what are the steps in sending a fax?

How to fax :
1. Entering fax mode To enter fax mode press (Fax), and the key will glow green.
2. Sending a fax from the ADF (Automatic Document Feeder): Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
a. Make sure you are in Fax mode . b. Place your document face up in the ADF. c. Dial the fax number. d. Press Start.
The machine scans the pages into memory and then sends the document.
3. Sending a fax from the scanner glass : You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
a. Make sure you are in Fax mode . b. Place your document face down on the scanner glass. c. Dial the fax number. d. Press Start.The machine starts scanning the first page.
For more detailed instructions, you can go directly to Section 4 - page 22 of the manual in Brother's site. Hope this helps.

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When I fax multiple pages, they have a black strip down the entire page

Lift the scanner cover and you will see a see-through piece of glass or plastic on the left hand side, this is the section it uses to scan from the Automatic document feeder. Make sure this is clear and free from marks or it will affect the result of multiple document scanning or faxing.
Hope this helps, if so please rate my response. Thank you for supporting the FixYa Community
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Apr 07, 2011 | HP Officejet 6310 All-In-One InkJet...

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How to fax

Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
placing it in the document feeder tray.
The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
sheets of legal-size paper.
To send a basic fax from the control panel
Load your originals. For additional information, see Load originals.
2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number
TIP: To add a pause in the fax number you are entering, press Redial/Pause,
or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.
3. Press START FAX Black.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

for further refernce check out the online manual

Mar 29, 2010 | HP Officejet J3680 Multifunction Printer...

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I need to know how to send a fax from a brother MFC-295cn all-in-one printer

Hello Frank,

Sending a fax is fairly simple.

1. Make sure you have a telephone line connecting to the LINE jack on the side of the MFC-295CN

2. Check if you have a dial tone by pressing the "hook" button on the machine while the line is free.

3. Place a page face down on the flatbed scanner or in the document feeder on the top of the machine.

*Note: If you are using the document feeder, once the page is placed in, you should see "enter fax #" on the LCD

4. Enter the fax number the same way you would dial a regular phone number.

5. Press "Start"

*Note: If you are using the flatbed option, after the sheet is scanned, you will be asked if you want to scan a second page. For additionnal pages, press 1, to end scanning and start faxing, press 2

6. If the fax goes through properly you will see "completed" on the LCD

Mar 25, 2010 | Printers & Copiers

1 Answer

How do i send a fax ? mfc-240c and where to insert paper.

To send a fax, you need to have a working phone line plugged into the jack on the left hand side of the printer. If you are faxing one page, place it on the scanner bed (the glass) and close the lid, then press the Fax function button, type in the phone number to fax to, and hit Start.

If you are faxing multiple pages, it is the same process, but instead of placing the paper on the scanner, you would place it in the document feeder on top of the printer, and each page would scan through individually. (Make sure none of the pages are stapled or paperclipped together.)

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When faxing does paper face uup or down

You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

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Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans

the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
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2 Answers


if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

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Lexmark 8300 print/scan/fax

There are sensors in the document feeder that detect the width and length of the paper being copied or faxed. Try getting a can of compressed air and go nuts blowing all the dust out of the feeder, if you spray everything you can get to, you will probably blow clean the sensors. Just an educated guess.
Good luck,

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