Question about Samsung SCX-4216F All-In-One Laser Printer

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Scanning / faxing problem

I was trying to fax a document (about 30pages) and around the 20 page mark, the feeder pulled in 3 pages together which caused the machine to Jam.  In order to pull the paper out, I turned the little grey wheel on top of the paper feeder.  After I turned it, then I realized that I should not have touched it.

Now if I try to fax a 1 page document, it pulls it through but the end of the paper get stuck.  If I try to fax multiple documents, it pull the 1st sheet then I get the message 'document jam'.

In both of the above situation, it does not attempt to dial the number to fax the document.

 

Your assistance would be much appreciated

 

 

 

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You will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only


happy faxing

omnipresent

Posted on Oct 19, 2007

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Our problem is not solved. It was suggested the feeder needed cleaning or wasn't working. The feeder works as we make copies of documents. If one is scanning can you feed the document or can you only scan one page at a time by placing it on the window?

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