Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Screen goes white, flashing a folder with a question mark

My girlfriend's step-dad had connected an external hard drive to our Imac to put some files on the computer and give him some more room on the HD. The computer froze and he was unable to force quit. He decided to turn off the computer and disconnect the HD from the Imac. Ever since, when I turn on the computer, the screen goes white/blank and a folder with a question mark flashes or sometimes stays. I have tried many attempts to reboot, pressed different commands in the hopes of it rebooting. Any and all help would be greatly appreciated.

Sincerely,

Phil

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  • philhouse80 May 21, 2009

    I tried the suggestions and the computer screen still remained blank.

  • Anonymous May 24, 2009

    Our Mac is doing the same thing. So we tried rebooting while holding down the "c" button... but nothing happened...other than the blinking folder with ? showing up.. please help!

  • JDTec
    JDTec May 11, 2010

    Have you tried to plug in the external hard drive and reboot. The iMac may be looking for somethig that was put on the HD by mistake.

    Also, if you have your disk one of the installation set, boot with it. You can do so by holding the letter C down while the computer reboots. Then you can run diagnostics test. You may be able to run a repair of the OS this way.



    Let me know....

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The flashing folder means that the computer can't find the boot system on the hard drive. If your girlfriend's step-dad has removed some parts of the OS, then the system will not start giving the 'flashing folder' result. You will need to re-install the OS from the system disk.
Insert the disk into the computer and it will boot from that and take you through the install procedure.

Posted on May 18, 2009

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