Question about Office Equipment & Supplies

1 Answer

Brother MFC-6490CW will not print out using black ink, I cleaned several times even went to store and swapped printer for another one. Same thing no black printing.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Try to print any word document. In the print wizard that pop-up, click properties and find "Ink Use" tab and check if the " Use any available ink" is selected..if not, just click it to select so that both of your color and mono cartridge will be utilize..

I hope this could help

Posted on May 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I print from my Brother MFC 6490cw No image appears on the paper? What 's the cause? How to fix?


Hi,

Was it working and then stopped? Do you have the latest software drivers installed?

Try the easy things first:

Be sure that all the ink cartridges have ink in them.

Make sure the cartridges are all installed and seated properly. How old are the cartridges?

Try turning the machine completely off for about two minutes and then turning it back on, then try again. Try printing something using a different computer program. Re-boot your computer.

Make sure there are no paper jams.

When was the last time the print heads were cleaned?

Here is a link to the Brother support page for this MFC unit:

http://www.brother-usa.com/support/ModelInfo.aspx?R3ModelID=MFC6490CW#.VcvHPHfbK1t

Aug 12, 2015 | Brother MFC-6490CW Inkjet All-in-One...

1 Answer

Mfc 6490cw print is lightly black so print is not good whot is probalem


Black is very difficult for an ink jet printer. If you are using the wrong paper, it even is more difficult. Please use paper made for ink jet printers, because the paper can absorb the fluid better so the pigment is more visible. There are also different ink's you can buy, but please if it really should be black, only use the brand own ink. Not a cheaper version. Professional printers even use different blacks for photo paper and for matte paper (and ink jet paper). Just to microbe how difficult it is to get real dark black on different media.

Sep 16, 2014 | Brother 1 Black Ink Mfc6490cw Mfc-6490cw...

1 Answer

I have a all in one color LC61 printer, do all colors have to be filled to print blk only?


Greyscale is color not black only.
You can print in black and it will look grayscale only darker, printers are a pain to work with after a year has gone by, I can expect almost a half hour to print something with my $400 epson because one of the colors is out even though I never printed in the last year a colored page. I take the color cartirges out and they are empty, but I only print a page 2-3 times a year. I use the scanner all the time. Brother and epson have their print heads in the printer not the cartridge so make sure your inks are always have something in it or it will be miricle for the printer to last more than a year. Check colors every other week. One Epson printer only lasted 3 months because I never used it(print head dried up). Never use the set up with tubes running outside printer to small tanks of ink if you only use it occationally.

May 11, 2014 | Unknown 10pk 4B,2C,2M,2Y Compatible LC61...

1 Answer

I just purchased a brother mfc-6490cw and it will not print in black. all other colors look good on the test print. I have installed a new black cartridge and cleaned the print head several times. any...


The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Mar 08, 2011 | Brother MFC 6490CW InkJet Printer

4 Answers

I have a Brother MFC-6490CW that my husband purchased for me somewhere between one and two years ago. I just recently decided to use it, and the black ink would not print. I thought the original...


Power purge the machine:

Hold down the menu key. While still holding the menu key, unplug the machine and plug it back in. Do not let go of the key until the machine reboots and the screen says "maintenence". Hit the following keys: 7, 6, 4,black start. The machine will then go into "power purge" or deep clean mode for about 5-7 minutes. When complete hit: 99 to get out of maintanence and reboot. Be sure to have extra ink cartidges on hand as it does use up a lot of ink but this process works the best every time when the printer wont print

Feb 25, 2011 | Brother MFC 6490CW InkJet Printer

2 Answers

Brother MFC-6490CW not printing properly. Need a deep clean code please?


Hold down the menu key. While still holding the menu key, unplug the machine and plug it back in. Do not let go of the key until the machine reboots and the screen says "maintenence". Hit the following keys: 7, 6, 4,black start. The machine will then go into "power purge" or deep clean mode for about 5-7 minutes. When complete hit: 99 to get out of maintanence and reboot. Be sure to have extra ink cartidges on hand as it does use up a lot of ink but this process works the best every time when the printer wont print.

Jan 17, 2011 | Brother MFC 6490CW InkJet Printer

2 Answers

UNABLE TO CLEAN 50


Hi Good day!! try this method
- Machine off
- Switch on the machine while holding down the "menu"button until all the leds are flashing on/off. Now you are in "maintenance" mode.
- press 80
- press the "mono start" button several times until you see "purge: xxxx"
- press "2783" in order to reset the purge counter. You will see: "purge:0000"
- press "99" to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don't replace this ink box!

Don't forget to vote thanks!!!!

Nov 02, 2010 | Brother MFC 6490CW InkJet Printer

2 Answers

I have a Brother MFC 6490cw and can't Get The


if you have done a couple cleanings and it has not helped, its one of 2 things, either your ink cartridge is empty and needs to be replaced, or the nozzles are clogged on the printhead, also air can be in the turbing causing it not to let the liquid flow.

thanks adi

Dec 02, 2009 | Brother MFC 6490CW InkJet Printer

4 Answers

My brother mfc-240c doesn't print black. I replace the black with a new cartridge as it still wouldn't print black. I also tried to clean all the colors numerous times, but to no avail. I don't know what...


Wow, something similar just happened to me the other day, my black ink ran out & when I replaced it, it just wouldn't print, I kept trying to print things and it sounded like it was printing but then it would just shoot out a blank page of paper (I was trying to print BLACK). So, I went to the Brother website for troubleshooting tips and it said to make sure I had the ink cartridges installed properly so I took the black cartridge back out (it WAS installed correctly, but I was willing to try anything at this point), so I took it out, gave it a blow, like how you would blow on the old Nintendo game catridges when they did not work-I'm not sure if this did anything at all but it's what I did) and then I put it back in). The machine asked if had just replaced black I said "Yes", then it did another "cleaning", as it does when you replace any cartridge. Then I went in the menu to have it print out a "test page" (the instructions for this were in the troubleshooting tips on the website), the test page printed out with NOT all the little black squares as IT SHOULD BE so when it asked me if the test page was ok, I said "NO", then it did ANOTHER CLEANING and I did another test page, this time it worked ok, then I was able to print.
So, bottom line is, maybe take the ink out, make sure you installed it correctly, put it back in, print a test page, if the test page does nto come out right, then tell it it is no good by selecting "NO", then it will do another cleaning and then maybe it will work, if not, then check for more troubleshooting tips on their website, good luck.

Jun 25, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Black ink will not print (new out of box).


If cleaning doesn't work you should talk to your retailer or Brothers support. Don't think they can expect you to use up all ink cleaning cartridges when the machine is straight out of the box..

Jun 01, 2009 | Brother MFC 6490CW InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

904 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...