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WONT START UP

My daughters acer laptop wont start up she keeps getting the message [a disk read eror occurred]press ctrl+alt+del to restart she has been doing this but nothing happens i have read and tried the suggestions on your page but its not working please HELP

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Check there is no bootable CD/DVD in the drive, if not then there is probably an issue with the laptop's hard disk that needs to be replaced by a technician. You could try booting into Safe Mode to see does that work by pressing F8 just before the Windows logo appears but it sounds like a dying or dead hard disk.

Posted on May 17, 2009

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