Question about Sony Ericsson Z520a Cellular Phone

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Screen went white last night - no known cause (didn't drop it, wasn't wet, was safely inside a pouch in my purse). Phone works, but can't see anything so not very useful. Help!

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  • george6922 Dec 17, 2007

    screen just quit. was using and then the screen quit and I need to retrieve my contact info but the book is not at all helpful in this when the screen does not work because it is too vague. can you help me


  • Anonymous Dec 27, 2007

    white screen no sound

  • TomSr Jan 10, 2008

    Same problem as described by the others. The screen just went white. I can use it to call numbers that I dial because I remember which is the call softkey.

    Where can I find the software download that will supposedly fix the problem?

  • koyal Feb 21, 2008

    Sony Ericsson k 750i Screen went white last night - no known cause (didn't drop it, wasn't wet, was safely inside a pouch in my purse). Phone works, but can't see anything so not very useful.


  • wool728 Mar 18, 2008

    Same problem over here...any new solutions found??

  • Anonymous Aug 08, 2008

    tried so many times switchinng it off and use....nothing else done

  • Anonymous Oct 14, 2008

    i have the same problem it is terrible it will work but then all of a sudden it just goes out!

  • dog_girl22 Nov 08, 2008

    Same thing happened to me. Does anyone remember the phone book screen? because I want to save my numbers to the sim card and I never did that, so all my numbers are on my phone still.

  • lolkkz Dec 14, 2008

    I have this problem too, wasn't wet or anything. It's fustrating because i can see i have a text on the front screen, which works fine, besides the fact it tends to "slide" accross everynow and then, btu when i open the phone it's just white...



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The problem with the white screen is the wire "pigtail" that connects the upper portion of the phone with the lower half. The wireing harness' are hard to come buy, but a lot of local cell repair shops get old phones in bulk from time to time and some of them may contain the harness needed.

Posted on Feb 16, 2008

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Same problem. . go to the repair shop and ask if they can repair the flex of your handset. hehe

Posted on Sep 25, 2008


My wife just had the same problem with the Z520.
The phone can make and receive calls normally, so its not a problem with the Integrated Circuit inside, the basic functionality is fine.
I tried opening the phone slowly, and then the image came back for a while, but if I am not careful, it just turns blank, but there is still light on the background of the screen.
Since the light is on, but the image is gone, it means that there is energy in the screen, but the wiring that transports the image data is damaged.
Also, opening carefully the phone, in some position the image is present, but it starts shifting to the right slowly. Also it is possible that the image is fractured, like a misplaced mosaic. These two problems are due to synchronization: the signal that synchronizes the image is lost, because some wire is cut.
I am not an expert, but since I am an electronics engineer, I understand how to create an image in a LCD.
If your phone is still visible in some position, it is because the wiring is not completely damaged yet, but the final day is coming. You need a new wiring ... or a new phone :-(

Posted on Jul 25, 2008

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The same thing happened to me. Definitely the connections between the screen and the phone, the exact same thing happened to me. Pushing down on the hinge helped a bit but the screen would slide around etc so it was a bit like a space invaders game. I ended up buying a new phone.

I might give my Z520 some revenge. aka Throw it at a concrete wall..... Might find out what the problem is, and give you guys some more help.

Posted on Jan 04, 2008

Google this problem and you will see that this has been an issue with this phone for over a year but seems like neither Sony nor the service carrier want to fix the porblem and the one download that was said to fix the problem did not.  And notice on the AT&T website this phone is no longer on the list to purchase.  Kinda funny huh? They know it is flawed.

Posted on Oct 22, 2007

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Well when things like this happen all i can suggest is that you need a new lcd screen or the lcd flex isnt connected to your phone properly

Posted on Oct 17, 2007

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