Question about Jura Capresso C1500 Espresso & Coffee Maker

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Jura Capresso c1500..........'Service 8'

This machine is driveing me crazy! every couple of cups made and it goe's into this 'Service 8' mode and will not work. I then have to unplug the machine and wait 5 min. before it will work. This is happening more & more! Living in Hawaii it's impossible to send it back for service as the freight costs would eat me up. Any ideas????..............Please

 

Peter

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  • CourtLane Nov 03, 2007

    I have a C1300 with the same problem. Love to know how to fix!! It's enough to drive somebody nuts, and these things are crazy expensive!

  • PennyK Aug 03, 2013

    Can't thank gulcas285 enough for this post. My machine did freeze and initially gave an error message of "tray missing". After finally getting the tray removed (and not being able to reseat it), I unplugged the machine, replugged, turned it on and the Service8 message came up. After googling the web, this information came up. My C1500 is working again. Took only twice on the heating step after cleaning and a shot of Pam. So glad this posting is still available.

  • David Dec 15, 2013

    Dude/Dudette, Awesome! Thank you! Saved Sunday! Cheers!

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Used to get the Service 8 with increasing frequency until it almost froze up. Luckily I figured out an easy solution and my 5 year old refurbished C1500 with over 4000 coffees runs like brand new. Here's how:
Take out the grounds tray and reach in to pull back the flap up above where the grounds fall. There is a piston and cylinder thingy behind the flap kind of like a car piston. Take a wad of wet paper towel and shove it up there to clean it out. Then use a dry towel to dry it. Now the secret solution: Take a can of spray pam and point it at the piston and cylinder with the flap pulled back. Give it a couple good shots. Now you just need to get the machine to work that in between the piston and cylinder walls by running the rinse cycle until it frees up. You may have to run it a few times then unplug and let it cool for a couple hours and run it again. The motor overheats if the piston is really stuck so you need to let it cool down. Apparently this is lubricated at the factory with a FDA approved food grease from Dow Corning that needs to be replenished but hey no one is going to die from a little vegetable oil. Some day if it even hints at happening again (It has been 3 months now) I know what to do. Cheers!

Posted on Apr 23, 2010

  • jvnortwick Oct 29, 2016

    I really appreciate these tips. I was already cleaning my 15 year-old C1500 with the dry paper towel but after routine tablet cleaning the unit kept wanting to get stuck and I would receive the Service 8 code. In lieu of the current $450 repair Capresso quoted I decided to keep searching for suggestions. On another site, a user also suggested pouring a small amount of hot water through the ground coffee funnel while the brew group was cycling. It worked!!!! I then followed your suggestion to spray some cooking spray behind the flap and it's sounding like its old self. Thank you !!!!

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I finally called Capresso, resigned to send mine in for service (I'm the same poster as above). Instead they walked me through how to clean a sensor on the inside of the machine, told me how to change the grinder settings to less fine, and made me promise to dry my beans from now on. Cleaning the sensor isn't too hard--you have to feel up behind a flap on the underbelly of the machine and wipe it off with dry clean paper towels. I recommend giving them a call--they were very helpful. Good luck!

Posted on Nov 04, 2007

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I have a C1500 and I get the Service 8 quite frequently. I have found out that the coffee puck from the last cup gets stuck in its chamber. I usually unplug the unit and let it sit for a couple of minutes. It may take several times of this action to clear it. When irritated I hit the top by the ground coffee entrance while the machine is running to clear it. It works at time. I am sure there is a part or whole puck in the chamber. Empty the tray and see for yourself. Hope this helps some.

Posted on Jun 11, 2009

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When I pulled out the bottom drawer I found a handful of old wet grounds BEHIND the used grounds holder, removed them with an easy wipe down, and it fixed the problem....no more "Service 8"

Posted on Jan 09, 2009

I have the same problem and I have called Capresso. They are very helpful but I keep having the same problem of having to let the machine cool down for 30 minutes before using it.

Posted on Jan 07, 2008

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6ya6ya
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