Question about Compaq Presario 5000 PC Desktop

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Windows install won't accept product key code

I have a compact presario 5000 windows me, I am in the process of installing xp , it gets almost to the end of the install and then asks for the product key number which I have, it the one with 5 sets of letters and numbers, I have copied it down and had 2 people verify I have the right number, but the computer says it's invalid, so now I dont know what to do, if I take out the disk I lose my operating system and I cant go forward without the key. I have called compact but they want 70 .00 to tell me how to fix this?? Thanks Jet

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Unfortunatly you're not going to get anywhere without a proper key for Windows ME. Perhaps call Microsoft and they could verify your key for you and try a differnt one over the phone? If its the key that is stuck to the side of your PC or on the CD case it should work, if its different to the version on the CD or is for any other Microsoft product such as Microsoft Office, it wont work. Sorry for not being of more assistance.

Posted on May 18, 2009

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Posted on Jan 02, 2017

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