Question about Dymo LabelWriter 400 Thermal Printer

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Dymo 400 i tried to instal dymo 400 it will not print it acts like it installs and print que loads job but it will not print

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  • Anonymous Dec 14, 2007

    I also have the DYMO labelwriter 400 and after installing and creating labels with the software, I cannot print any labels. The printer queue continually states an error in printing yet when I print from another printer it works fine. The labelwriter is selected when I click print but the queue says error. Anyone have a fix?

  • Anonymous Dec 28, 2007

    I just got the labelwriter 400, have a same problem.....

  • Anonymous Jan 14, 2008

    ditto



    print jobs go to que then "error out"



    uninstalled and re-installed the printer



    uninstalled and re-installed label software



    rebooted in between uninstall and re-install



    stopped and started print spooler service



    still a "no-go"

  • Anonymous Jan 31, 2008

    same problem here. using windows xp. i have no idea why this fails unless the software is just faulty.

  • tigerkang71 Sep 03, 2008

    same problem, i follow update fimeware totally not work even the light does't turn on at all.

  • Anonymous Mar 12, 2014

    Need to debug dymo label writer 400

  • Anonymous Mar 25, 2014

    constant printing, dymo 400

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8 Answers

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Disconnecting power and re-connecting will work, but only temporarily.
In order to fix, you need to upgrade the printers firmware...

Windows...
http://www.dymo.com/media/Software/LabelWriter_Firmware_Updater_Rev_AG104.EXE

Mac...
http://www.dymo.com/media/Software/LabelWriter_Firmware_Updater_2.zip

Posted on Jul 20, 2008

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Yeah so i called support and then they give you some bs other support number. anyway, i was having the same problem as you all. what you need to do is go to printers and faxers, right click on the dymo printer and go to properties. click on the ports tab. if the bidirectional support checkbox is checked at the bottom, that's your problem. just uncheck that little box and it click apply. it should fix everything. print a test page to confirm. it will print like half of the windows logo. this means "problem solved."

Posted on Jan 31, 2008

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Well, I just tried what Circus suggested, the labels are advancing but not printing :(

Posted on Oct 30, 2008

What the poster "Circus" said is correct after following those instructions the labelwriter worked like a charm

Posted on Jul 15, 2008

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I had the same problem which can be fixed by unplugging the printer from the power for 10 seconds and plug back in. However it will potentnialyl do it again, you need to contact Dymo for the new driver.

Posted on Jun 30, 2008

I have had the same problem, even tried installing on w different pc's still no success. Help desk useless..

Posted on Apr 30, 2008

I have the same problem. Tried everything listed with no success. Any more ideas?

Posted on Apr 15, 2008

I have tired the removing the bidirectional and it worked for a bit but was spitting out extra paper every print job. Lately it just stop working all together any other suggestions. Have tired everything.

Posted on Mar 11, 2008

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1 Answer

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Make sure you are using version 8 of the dymo label software - it is compatible with Windows 7.

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Have you checked to see how many jobs you have in the print queue that have not printed? Delete all of those jobs. The current label won't print if you have others that have not printed. Hope this helps.

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right click the items in print queue and delete them. You have to wait a few secs before the print queue is clear. You can also try to reprint the same thing by right clicking the item in print queue.


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Try Deleting the DYMO Label folder under C:\Programs Files, then install the DYMO Label program one more time.

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Have you tried installing the driver? Check out: http://global.dymo.com/enUS/TechSupport/default.html You may need to unplug the USB while you install, then plug it in when prompted to. Good luck!

Dec 26, 2007 | Dymo LabelWriter 400 Turbo Thermal Printer

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