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New computer: HP Pavillion a26720f desktop pc using Windows Vista. Can't seem to install drivers for my printer: HP Color LaserJet 3600n

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  • fudzie May 17, 2009

    You suggested I disable UAC, which I have done. It seemed to get me one step closer to being able to use my printer, then I got a pop-up telling me I needed internet explorer 5.0 or later so I downloaded internext explorer 8. I tried again but I'm still getting pop-ups that tell me (1) my HP CD (specifically for my Laser printer) is not a "compatible software driver", and (2) that I still need to "install internet explorer 5.0 or later."

  • fudzie May 17, 2009

    ...and I have already downloaded a "vista compatible driver" but that hasn't helped.

  • Rick
    Rick May 11, 2010

    Have you tried disabling UAC?


    Follow the instructions here and disable UAC, reboot your PC and then try install the drivers again.


    Once finished it is recommended that you enable UAC again.

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I think that is a OS complic issue for me..
that is a generic problem among vista OS..
i suggest that you will use windows XP for the OS..
but still try these solutions..
you need to uninstall all printer driver on your computer to avoid any complic with any driver ..
and then install again the driver that you downloaded from the internet...

i hope it help.

Posted on May 18, 2009

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