Question about T-Mobile Dash Smartphone

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Red green and blue screen on tmobile dash smartphone

My tmobile dash would turn off and not hold a charge for more then three hours. then yesterday it shut off and when i finally got it to turn on after 4 hours of cycling through the first few screens every couple minutes and turning off. so i get it to turn on and it wont unlock. every button works but the z/* button. i take the battery out and put it back in and now i have a screen with three blocks of colors. a red bar a green bar and a blue bar. each bar says excalibur the top red one says excalibur some space then wifi and unfer it ONBL 1.22.000 and in the green bar under the red it says excalibur SPL 1.22.000 and the blue bar at the bottom says excalibur IU. has anyone ever seen this and what should i do? this is my third dash and im furious with tmobile. if someone hasnt started a class action law suit i might have to be the first.

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Posted on Jan 02, 2017

SOURCE: tmobile dash is getting me p'd off

turned my dash off to charge it and when i turned it on it showed the tmobile screen then the green window mobile screen and then it pauses and then it showed the screen it shows when it being turned off and it never turns off and starts all over again what do i do i took out the battery and sim card then put them back in and the same thing happened again

Posted on Apr 29, 2008

Dr Know
  • 59 Answers

SOURCE: wont charge/hold a charge

That definitely is a battery issue. The battery is either Low Soc or it is a failed battery. Most batteries on PDA's usually fail within a year because of the immense amount of use the phone has and the majority of the time the batteries are smaller in a PDA. Take your battery to a service center if one is in your area or call your carrier and inquire about the warranty on batteries (usually 1-year).

Posted on Dec 26, 2008

  • 4 Answers

SOURCE: Tmobile Dash won't work at all

I had to visit quite a few stores and finally purchased a used battery from a licensed dealer. With the new battery I was able to restart the phone and the new battery also held a charge. This phone is prone to overheating and gets what the phone tech called, "thermal shutdown." Too hot, it turns off or freezes up. I ran into other problems with this phone so I finally got a different one.

Posted on Aug 07, 2009

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1 Answer

My O2 Atom on normal mode binks in blue colour and there is a missed call or sms blinks in orange (or red). from yesterday it blinks in green on normal mode. Can you please tell me why? Anything wrong?


The notification lights indicate:
Blinking Blue - Bluetooth On
Blinking Yellow - WiFi On
Blinking Green - GSM (Phone) On
Blinking Red - Unread message
Continuous Red - Charging

Blinking green when your GSM (phone) is on is the expected behavior.

May 02, 2011 | O2 Xda Atom Smartphone

1 Answer

Tmobile Dash won't work at all


I had to visit quite a few stores and finally purchased a used battery from a licensed dealer. With the new battery I was able to restart the phone and the new battery also held a charge. This phone is prone to overheating and gets what the phone tech called, "thermal shutdown." Too hot, it turns off or freezes up. I ran into other problems with this phone so I finally got a different one.

Aug 07, 2009 | T-Mobile Dash Smartphone

1 Answer

My dash keeps freezing up on the white tmobile page them on the windows mobile part ive tried holding the 2 button and the power button all it does is turn off and i tried holding the soft keys when...


first remove the battery then reinstall it, hold the 2 soft keys and the power button at the same time, do not release either, til the reformat screen appears... then press the green call button.

Apr 20, 2009 | T-Mobile Dash Smartphone

1 Answer

Wont charge/hold a charge


That definitely is a battery issue. The battery is either Low Soc or it is a failed battery. Most batteries on PDA's usually fail within a year because of the immense amount of use the phone has and the majority of the time the batteries are smaller in a PDA. Take your battery to a service center if one is in your area or call your carrier and inquire about the warranty on batteries (usually 1-year).

Dec 26, 2008 | T-Mobile Dash Smartphone

1 Answer

Resetting my tmobile dash?


turn off phone, press and hold the 2 top soft buttons under the screen (not the larger ones with the phones on them). Press and release the power button while still holding the other 2. Wait a few seconds, when the screen changes you can release the 2 buttons. After a few minutes it will ask you to push the call button to reset. Make sure you have your contacts on the sim card, because all personal settings are erased.

Aug 28, 2008 | T-Mobile Dash Smartphone

1 Answer

T mobile dash


This happen to me more than once, the latest today (may 25 08)at 9pm. Tmobile will tell you how sorry they are and that's about it. I am on my second dash and second battery.
Try to hold both top keys (between call green and hung up red) while you are pressing on the shut off switch for 2 seconds. Whe it comes back to life, everything will have erased but supposedly, the phone will be like new.
I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

May 24, 2008 | T-Mobile Dash Smartphone

4 Answers

Won't Boot Up, Alternates between Windows screen and TMobile screen


Master repoot the phone. You will loose all data, but you can recover the phone.

1. PRESS AND HOLD BOTH SOFT KEYS.
2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS)
3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

May 16, 2008 | T-Mobile Dash Smartphone

4 Answers

Tmobile dash is getting me p'd off


Mine does the samething. I'm running 6.1 and have found the problem to be the system fails to read the sd card on boot. When I reset my memory I don't put the sd card in until the system has booted back to the start screen. Works fine everytime.

Apr 15, 2008 | T-Mobile Dash Smartphone

3 Answers

Tmobile dash frozen on WINDOWS(DIRECT TOUCH TECHNOLOGY SCREEN)


do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

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