Question about Toshiba DKT-2010 Corded Phone

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How do I turn off the ringer?

I am not sure how to do it, but I want to turn my ringer off.  We have a secretary and I do not want the phone to ring in my office.

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  • sand_man2008 Nov 13, 2008

    I have the same problem, any suggestions?



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I would suggest a DND (do not disturb) button on your phone

Posted on Nov 22, 2008

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Very to phone provider to disable the ringging assignment only use call transfer by intercom

Posted on Feb 27, 2009


That was no help

Posted on Jan 08, 2008

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I found this old question. Do you still need help?

The phone system itself would need programming changes. You can have one of several different Toshiba phone systems that all program differently. Some need special programming software. Your first step is to figure out which Toshiba system you have. They all say what they are on the front cover, example: "Toshiba Strata DK 280"

If you want to try and learn how to make simple changes like this yourself, you can look for a programming manual for your specific Toshiba phone system. Or you can find a local phone system installation company that can make the changes for you.

Posted on Nov 14, 2007

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Here some solutions for your problem + a link to the user manual.

**Selecting the Ring Tone and Volume
Your phone has five different ringer tone/volume combinations you can choose from.
To select the ringer:
1) With the phone in standby, press [vol/ / ] or [vol/ / ].
2) The phone will sound the different ring tones at different volumes. To turn the ringer
off, select RINGER OFF.
3) When the phone sounds the ring tone and volume you wish to use, press [end].

**Temporarily Mute Ringer
If the handset is off the base while an incoming call is ringing, simply press [end] to mute
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Phone will only vibrate and not ring

a. Make sure your ringer is not in vibrate mode.
1. Press Menu > Settings/Tools > Settings > Sounds > Ringer Type > Voice Calls. 2. Select Caller IDor No Caller ID. (A list of ring type categories will be displayed.) 3. Select a category, and then use your navigation key to scroll through the available ringers. A sample ringer will sound as you highlight each option. 4. Press OK to assign a ringer.
b. Make sure your speaker works. Turn On your speaker phone while talking to someone and see whether you can hear or not.
c.Make sure the increase the volume using keys on side of your phone.

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Want to turn the ringer off unless receiving a transfer.

This feature determines how each outside line or pool assigned to an extension rings. You can specify Immediate Ring, Delayed Ring (telephone rings after a 20-second delay), or No Ring. Delayed Ring is useful for backup coverage on shared lines or pools, such as for secretaries who cover each other’s lines. No Ring is useful for all extensions except 10 when an operator answers all calls, or for telephones with no regular users, such as those in conference rooms. To change the way outside lines or pools ring at an extension:
To change the way outside lines or pools ring at an extension: 1 Press "Feature" , "00", "System Program ", "Central Tel Program" at extension 10 or 11.
2 Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons show the current Line Ringing settings for all lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green light next to that button is off.) The following ringing options can be shown by the green light next to the line or pool button: • Immediate Ring — on steady • Delayed Ring — flashes slowly • No Ring — flutters quickly • Immediate Ring is the factory setting for lines; No Ring is the factory setting for pools.
3 Press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4 Continue programming, or exit programming mode.

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How to inactivate melody ringer

Base unit ringer tone
(use either the handset or the base unit)
Make sure the base unit is not being used.
Setting the base unit ringer tone by using the
4 Select the desired ringer tone by pressing [d]
or [B].
• The handset will ring and the ringer tone will
change. If the ringer volume has been turned off,
the handset will not ring
• You can also select the ringer tone by pressing [1]
to [7].
5 Press Save, then press [OFF].
Press VOLUME [<] or [>], then select the desired ringer tone by pressing
[1] to [7].
[1] to [3] : Bell ringer patterns [4] to [7] : Melody patterns
• After pressing VOLUME [<] or [>], the base unit will ring using the current ringer
• The base unit will ring and the ringer tone will change.
• To stop ringing, press [STOP].
1 Press [MENU].
2 Scroll to “Initial setting” by pressing [d] or [B], then press
3 Scroll to “Set base unit” by pressing [d] or [B], then press Select.
4 Press Select at “Ringer tone”.
5 Select the desired ringer tone by pressing [d] or [B].
• The base unit will ring and the ringer tone will change. If the base unit ringer
volume has been turned off, the base unit will not ring
• You can also select the ringer tone by pressing [1] to [7].
6 Press Save, then press [OFF].

This Can Be Found On Page 17 And 18 Of The User Guide.

If You Do Not Have The User Guide It Can Be Downloaded Here

Thank You For Choosing

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I'm not sure about changing the amount of rings, but you can turn down the ringer.

1. Press the "menu" key, just below the "off" key.
2. Press the down arrow until you reach "Ringer setting," and then select this by pressing the key just below the screen on the right side (directly above "off" key) .
3. "Ringer volume" appears on the screen - select this the same way as you selected "Ringer setting."
4. Use the arrow keys to change the volume, and then press "Save" by pressing the same key you used to select.

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Phone does not ring or show caller ID

From extension 10 or 11.

Press feature 00
Press left intercom twice
Then right intercom once.
enter your extension number

You will see the lights blinking green on the phone, where your lines are. Touch them until they are solid green. If you want to program another extension, press the right intercom button again and enter the new extension number.

Once done, press feature 00 to exit programming.

As far as the caller ID, there is no way to turn it off on the Partner system. My guess is the provider isn't sending caller ID.

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