Question about Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE EXPANDABLE (230516375001)

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Initializing problem of digital soundstation2 avaya 2490

Dear Polycon,


I have a problem during installation of the digital SoundStation2 Avaya 2490

part number 2301-16375-601 rev.A, serial number H80641022FBC.

I connect the SoundStation2 through the interface module, on the 2-wire digital port administered as 6416D+.

When Power up the SoundStation2 the red LEDs on it are blinking all the time, the display is showing INITIALIZING all the time and never become READY.

The DIP switches 1,2,3 on the rear of the interface module are in ON position and it means A-law.  The system where I connect the SoundStation2 is DEFINITY G3 Version V8.

This product is new, so please give us some possible solution for this problem in order to resolving it.



Best Regards

Ivan Janev


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Re: initializing problem of digital soundstation2 avaya...

8/20/10-I had a similar experience this morning when setting up an Avaya 2490 this morning. The 2490's display was showing initializing with continuous red blinking lights on the unit. I changed the cable that connects the interface unit to the wall jack with a standard category 5e patch cable and the unit began to work.

Posted on Aug 20, 2010

Re: initializing problem of digital soundstation2 avaya 2490 - Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE EXPANDABLE...

No tengo sonido

Posted on Jun 21, 2008

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