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How long should it take to install software...1.5 hours and still running CPU useage 50%

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I don't know what model you're referring to, but there is obviously a problem - either with your PC, or the disc. I think you know that. It should be a matter of minutes. Try another PC if possible, and/or download a fresh copy of the software and try installing from your Hard drive.

Posted on May 18, 2009

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Tried on another PC and it worked immediatly. Went through diagnostics for CD/DVD drive and all tests OK. Tried agai and still no Joy. Dell service spent 2 hours on the tyets end other solutions. Finally will get a new CD/DVD (optical) drive. It still tests ok and the drivers are correct and up to date. But wont wor at all.
They are sending me a new drive by courier.. Good service.

Posted on May 18, 2009


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