Question about Maytag Neptune MDG9700A Gas Dryer

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Drum won't turn unless you hold in the door switch and turn the drum by hand

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You have a bad motor

Posted on May 18, 2009

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Posted on Jan 02, 2017

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1 Answer

Drum not turning on beko dryer


  • I am not familiar with Beko Dryers, but they all operate on the same principle so let me see if I can steer you in the right direction. Can you turn the drum by hand? Is it free turning with just a bit of resistance? If not, the drum may have come off the felt pads or track and is binding up, or the motor is bad and the drive pulley bearings have frozen.
  • If the drum turns freely by hand, then there are a few things to check. The drum will not turn if a safety circuit is open. This is or could be the dryer door switch. This switch has to be closed for the dryer to think the door is shut and therefore will start the drum turning. Try pushing/holding the latch for the door switch in and then push start. Be careful not to get anything like the clothing you are wearing caught in the open door.
  • Perhaps you can hear the motor run when you push the start button but the drum does not turn. This would indicate that the drive belt broke or came off the drum/motor pulley. In this case you would need to replace the belt as it may have stretched and is now too long. I hope one of these helps..Good Luck!

Feb 13, 2015 | Dryers

1 Answer

Why doesn't drum turn when the start button is pushed?


try turning the drum by hand while on dry cycle> just tape shut or hold door switch in by hand then have someone turn the drum? see if it starts? if so ur motor windings may be bad ad not pushing enough power to run machine, also check the thermal fuse and other thermostats as u may have shorted them somehow? lastly check the belt and tensioner as the motor switch may have switched off if there was a problem with the belt

Jun 03, 2014 | Samsung Dryers

1 Answer

Dryer won't tumble but gets hot


try holding the door switch with your finger and turning the drum with your hand after you push the start button , if this does not start it then you will have to replace the motor

Feb 24, 2013 | Dryers

1 Answer

Aeq6000 won't turn off


This has to do with the control board failure. The control board runs every aspect of the dryer and will need to be replaced. Here is the new control board.

Oct 20, 2012 | Frigidaire AEQ6000ES Electric Dryer

1 Answer

Ld lg3788w gas dryer drum won't turn


not a good model number,most likely you have a broken belt as long as it starts,heats but the drum doesn't spin,if you get a buzzing sound and it doesn't start you could have something stuck in the blower wheel,the motor is jammed or the motor is bad,you can open the door,push the door switch in,spin the drum with your other hand and have someone push the start button,if it starts you have a bad motor.

Nov 27, 2011 | Dryers

1 Answer

Kenmore model # 86470810 buzzes when I press start but won't run


The motors centrifugal switch may be stuck. Try having someone start it while pressing in the door switch while you rotate the drum with your hand by grabbing one of the drum vanes. I don't know which direction your drum rotates. Try both. This may start the drum turning on its own and resetting the switch

Sep 21, 2011 | Kenmore Dryers

1 Answer

My dryer makes a buzzing noise when i try to turn it on, but it won't turn on at all. What could the issue be?


The motors centrifugal switch may be stuck. Try having someone start it while pressing in the door switch while you rotate the drum with your hand by grabbing one of the drum vanes. I don't know which direction your drum rotates. Try both. This may start the drum turning on its own and resetting the switch.

Sep 20, 2011 | Kenmore 62722 Electric Dryer

3 Answers

The dryer is plugged in and the circuts seem to work however the dryer is making a humming noise but it will not turn on fully.


what do you mean it won't fully turn on?do you mean the motor won't run because usually when it humms you either have a bad motor or something is jammed and stopped the motor from spinning.try this,open the door,with one hand hold the door switch in and with the other hand spin the drum,have someone else push the start button while you do this,if it starts the motor is bad,if you can't spin the drum something could be stuck in the blower wheel or the belt broke and could of jammed up the motor but it sounds like you have a bad motor.let me know what you find and next time send the brand name and model number.

May 04, 2011 | Dryers

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