Question about Nintendo Wii U

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1502031 It says its dirty and unreadable but it is clean

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Some times it gets a lead build up same as your cellphone sim card,take an eraser the normal one that you would use for a pencil ,only rub it where there are flat gold pins same as your sim card of your cellphone,in electronic's we say its erasing your problem,what this is doing is it removes the led or dirty problem

Posted on Dec 26, 2013

  • Jaja Wright
    Jaja Wright Dec 26, 2013

    I meant a wiiu disc

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1 Answer

My disk is unreadable


Hi there,

Try a different disc. The reason I say this is because if you try a different disc and it's still unreadable, then you have a problem with the laser lens inside your 360 and it needs to be cleaned. This voids the warranty so you aren't going to find any advice from Microsoft on how to do this. If you Google "Cleaning the Xbox 360 Lens", you will come across a ton of articles and YouTube videos on cleaning the lens.

However, if the other disc works then the problem is with the disc itself. It may be dirty or it may be cracked. If it's dirty, take some rubbing alcohol and a soft piece of cotton material to clean the disc.

Hope this helps.

Jan 26, 2011 | Microsoft Xbox 360 Elite Console - Black

1 Answer

If disc is scratched or dirty, can it be resurfaced?


If it is dirty you can clean any fingerprints with a dry cotton t-shirt ; however if the disc reads unreadable you might have to buy a new disc.

Nov 15, 2010 | Nintendo Wii Console

1 Answer

I have a xbox 360 and it is telling me unreadable after I cleaned the game.


your disk reader is probably dirty or broken try cleaning it... if that doesn't work you need to get a new disk reader or a new xbox

Aug 01, 2010 | Video Game Consoles & Games

1 Answer

My console won't read any games.


Make sure the disc is clean. Dirty and/or damaged discs can be unreadable.

If the disc is dirty, try wiping it with something clean (like a paper towel or a rag).

May 04, 2010 | Nintendo Wii Console

1 Answer

My wii system wont read game discs when i put them in. what can i do?


Make sure the game disc is clean before you put it in. Dirty discs often are unreadable.

Also make sure the disc is from your region. Discs from other regions are often unreadable.
If this problem still occurs, visit support.nintendo.com or call 1-800-255-3700 for assistance.

May 02, 2010 | Nintendo Wii Console

2 Answers

My xbox keeps sya the disk is unreadable and i


Your xbox sensor is either dirty or broke this will make it not read any disc you can either buy a new one for about 40-50 dollars or you can open it up and clean the sensor or if it is cracked i would recommend getting a 360 elite for 300 dollars

Dec 23, 2009 | Microsoft Xbox Console

1 Answer

Unreadable disk at start up


Microsoft Xbox have some common problem like red lights, E74 and Unreadable Disc . Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.
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Dec 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Unreadable disk


two options...give it a good clean with a dvd cleaner so the head is not dirty.

2nd upgrade the firmware.

3rd...thee dvd is dead a very common problem with xbox360 and microsoft has extended the global warranty by another 12 months.

good luck

Feb 17, 2008 | Microsoft Xbox 360 Console

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