Question about Amazon Kindle Paperwhite
My email address has an underscore in it but I can't find the underscore key on the keyboard to put in my email
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Posted on Jan 02, 2017
I assume you mean kindle books you order online (not from the kindle itself?)
They are delivered to your Kindle based on what you have registered on line, not to your email. Therefore changing your email address should not matter (at least directly).
When you say 'moved' - do you mean moved house physically (which does not matter at all) or moved to using a new kindle? Assuming you mean a new kindle, you need to
A) make sure the kindle is registered to your Amazon account: go to home screen, touch top of screen to bring up menu and then press the 'three lines button', select settings. There should be option to register (you will need email address and password - so you need to make sure your online Amazon account has correct email address registered! This is where email change might be causing problems, but can be updated online)
B) when you order books online you need to select the correct kindle to deliver to in the drop down box next to the order button (it might be called something like "Paul's Second kindle")
You can access all books you have ever bought (for this kindle or any other) on Kindle paper white by selecting 'cloud' when on the list of books at home screen.
Hope that helps, if not please reply and explain in more detail what you are doing and what happens / does not happen
Posted on Jan 06, 2015
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