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New help getting Pitney Bowes 8050 fax machine to work

We have a 20 year old Pitney Bowes fax machine model 8050 and I've lost the owners manuel. I tried to use it several months ago and it asked for an access code..it never asked for that before and I had no idea how to get the machine to send a fax. I felt compelled to purchase a new Brother fax machine which is a piece of bad equipment to say the least. I hate to toss both in the garbage and would relish getting the Pitney Bowes to work again. Any help would be appreciated!!!!!

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  • charles brookes
    charles brookes Feb 25, 2014

    I have a manual - A5 size - and a problem to be solved.

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  • 18 Answers

The code is the same as the model number 8050, Your battery has failed and will not keep it's settings if it loses power.

Posted on Aug 24, 2009

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Posted on Jan 02, 2017

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1 Answer

Postage meter is saying a connection cannot be made to call support


This frequently happens when the location uses digital telephone lines. The meter is more specific than fax machines and does not work reliably on any phonelline that is not true analog like an old home phone line before vonage & cable phone service.

Alternatively you can connect thru the Internetusing a usb cable and pc/laptop with Pitney Bowes pc meter connect software which is free on Pitney Boweswwebsite or the larger model meters can connect directly to a corporate networkwwithouta pc aas middleman.

Apr 01, 2014 | Pitney Bowes Postage Meter DM100i, DM200L,...

1 Answer

Where can we get parts to maintain it?


Pitney Bowes fax machines were made by Brother some years ago.

Tell me what model you have and I will see if I can work out what Brother model it is. They also used Panasonic too. Its a jungle out there!!

Mar 12, 2014 | Pitney Bowes Office Equipment & Supplies

1 Answer

How to access th menu on a Pitney Bowes 9920 Fax machine?


press function to access menu, any settings that require a pqssword to access it id the model no 9920

Sep 14, 2009 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Pitney Bowes 8000, when I go to Copy it prints BLACK


your thermal print head is bad. This is a very old machine and I do not know where you can get parts. This machine is no longer supported by field repair

Aug 20, 2009 | Pitney Bowes Office Equipment & Supplies

1 Answer

Pitney bowes 9820 error message


press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

Jun 01, 2009 | Pitney Bowes 9920 Plain Paper Fax

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Pitney Bowes 1530 Fax Machine


On top of the operating panel is a small removeable tab with a bump on top. (not the Blue ones) Pull it out of the machine This is the battery holder.
The battery is a CR 2032. Most electronic stores sell them.

Jan 31, 2009 | Pitney Bowes Office Equipment & Supplies

3 Answers

Service Manual


A good place to find one is on copytechnet.com. I checked some of the service manual websites and nothing was comming up with that model number. It could be because Pitney Bowes spun it off into Imagistics and now it's called Oce. Usually the copiers are made by Ricoh. Someone on there would know where to get the service manual under the Ricoh model number as well.

Jul 10, 2008 | Pitney Bowes C180 Copier

1 Answer

Pitney Bowes Fax Function Question


I have a 9920 manual,could be the same.Try the following but if you get different displays don't change anything.Press function,should read FUNCTION SELECT , ENTER FUNCTION # .Enter 8, scroll to AUTO REDUCTION.(use COM STAT or HELP keys to scroll)Change to NO.Press stop to return to normal mode.If this procedure is not exactly the same for your model,then just search through the function settings and find AUTO REDUCTION and set to no.

Mar 05, 2008 | Office Equipment & Supplies

1 Answer

Pitney bowes 9720 error


I've never heard of that type of error. After going through Pitney Bowes vast database, the searches turned up with nothing worthwhile.

Do you have any other information I can use to further assist you?

Please let me know if this helps. Good luck!

Feb 29, 2008 | Pitney Bowes 9920 Plain Paper Fax

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