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Mouse pad not working

I just bought it and the mouse pad the one installed on the computer not the one that you plug in is not working correctly i have to press down really ******* it in order for it to move and it still doesnt move cursor as its suppose to is there a way to fix it without having to return it please help

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Try cleaning the mouse first. if that doesn't work, mouse is replaceable. you can purchase it I believe in vtechkids.com>>customer support>>order replacement parts

Posted on May 14, 2014

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How di make my mouse work


usb mouse or mouse bad ?

Look at the type of mouse you have.

To date, there are three types of mice: the USB mouse, the PS/2 mouse and the Bluetooth mouse.


USB mice connect with a USB adapter, which has a rectangular shape. Conversely, the PS/2 mouse uses a PS/2 adapter, which is round.


Finally, there's the Bluetooth mouse, which has no external adapters.

Plug the mouse into your machine.


Now, how you do this will depend on the mouse you're using.

With a USB mouse, simply plug your device into your laptop's USB adapter, which will also be rectangular in shape.


For PS/2 mice, you'll need to plug it into a PS/2 adapter. Plug your mouse into the PS/2 end then plug the other end into your laptop's USB adapter.

And for Bluetooth mice, no plugging is required.

Install the mouse drivers.


If your mouse is not plug-and-play, you're going to need to install its drivers. To do this, insert the CD or diskette that came with your device.

The installation should occur automatically.


Pair your mouse, if using a Bluetooth mouse.

At this stage, non-Bluetooth mice are ready to be used.


However, if you are installing a Bluetooth mouse, you must perform one additional step: pairing it to your machine.


To achieve this, use your laptop's touchpad and right-click on your Windows screen. Select the option "Pair Device." From there, follow the on-screen instructions to sync your mouse with yourcomputer.



Place your mouse onto a mouse pad. Before using your mouse, you need to place it onto a mouse pad.

This should be done for all types of mice, whether they are wireless or trackball.

Otherwise, movement will be difficult



mouse pad


Examine your mouse pad.

Dirt and grime can affect performance and slow down mouse sensitivity, if not shut it down altogether.


Make sure the surface of the track pad is clean and that there is nothing that has managed to get beneath it or around any trackball buttons that could affect the pressing and depressing of the component.


Check to see if your mouse pad has been turned off.

If the Fn (Function) button at the bottom left of the keyboard is pressed in conjunction with some other key on the keyboard it can result in the disabling of the mouse pad.


To enable your mouse pad on a Windows PC go to the Control Menu.

Under the Printers and Other Hardware option, click on Mouse.

Then, click on the tab on the top of the pop-up menu that says Device Settings.

The touch pad for your computer should come up as a selectable option. Click on it and you will see the option to enable your device, then click OK. If this does not work,


Check the manufacturer of your laptop (for example, Toshiba) and then navigate to their official website. Find an area for Software and Drivers, and move on to that area.


Enter your laptop number (check your documentation/manuals and/or the bottom of the computer) and look through the drivers that are presented as a result of this number input.


It could be that your mouse pad simply needs updated drivers. Find the driver that corresponds to your computer and mouse pad (for example, most Acer laptops use a Synaptics touch pad).


Then, click on download.

Once the drivers have downloaded, double click them to ensure they install, restart your laptop, and your mouse pad should be working again.


hope this helps




Sep 09, 2012 | Compaq Presario CQ57-339WM

1 Answer

Touch pad not working


Did it work for you before? what has happened since then?some laptops have a way to disable the touch pad so you won't accidentally move the cursor while typing. It may be a switch on the computer itself, or a LED in the corner of the touch pad, or it may be one of the Function keys (does any of them have a symbol of a mouse with a circle and one diagonal line indicating "no mouse") If so, push the fn key plus which ever function key has that symbol beside it.Some laptops automatically disable the touch pad if a USB mouse is plugged in.If none of these is the problem, you may not have a touch pad driver installed. Get a USB mouse to plus in until you get the driver installed. Go to the web page for the manufacturer for the laptop. Search for your model in the support section, and look for drivers. Download the appropriate driver for your touch pad and your version of Windows, and install it.Buying a USB mouse or a wireless mouse may be a valid solution no matter what the problem is if you like a real mouse.

Mar 02, 2012 | Computers & Internet

2 Answers

Touch pad faulty and cursor jumps and cannot read emails, or type replies, using external mouse, but cursor will wandering. Less tha one year old.


Clean your Pad with a moist wet tissue and dry.
In Control Panel -> Devices manager -> uninstall the mouse/pad driver and either use detect new plug-and-play hardware via the top of the tree in the device manager listing (eg. you Computer name) context menu or simply reboot to force a new re-install of the driver for your Pad and Mouse and see if it solves the problem.
If your Pad is the Synaptic type, install your Netbook driver for the Pad.
Hope that re-installing the driver and Pad utility solve your issue let me know how you go.
ps. Worst case, your Aspire One should still be under manufacturer warranty.

Sep 27, 2010 | Acer Aspire One PC Notebook

1 Answer

Mouse pad's not working


HAVE YOU REDONE THE DRIVERS IF PRESS ON THE PANEL AT TOP OF PAD DOSE WORK IF IT IS A BORD PROB SAME AS HP NX6110

Jan 31, 2010 | HP Pavilion dv4000 Notebook

1 Answer

Bought a logitec witerless mouse for note pad will it work on my gateway computer


It should work. Plug in the usb adapter and it should plug and play ready. If you are having problems check in the device manager.

Oct 03, 2009 | Logitech Cordless Mouse

3 Answers

Mouse will not move the curser.


Are your other mouses USB? What version of windows are you running? Have you shut down your computer and unplugged the old one... Then plug the new one in and start it up..

Sep 29, 2009 | Ultra Max Gigaware Wireless Laser Mouse

3 Answers

My touchpad mouse won't work. it does not respond


If you are using XP, check your mouse settings under Control Panel. Make sure that your Touch Pad is enabled. If it is but it still won't work, have a mouse plugged into a USB port that will work correctly. Then download the latest driver from the Acer site for your touchpad. Uninstall the driver that is currently being used by your system. Then install the updated driver that you downloaded. This should allow you to use your Touch Pad. If not, you may have to take your laptop in for servicing.

Jul 15, 2009 | Acer Aspire One PC Notebook

1 Answer

USB Mouse does not work. Computer recognizes the device but pointer does not work.


Hii, you please check that usb mouse in another machine and if its working good then you need to install a driver from your motherboard cd or from the msi website.

Apr 22, 2009 | MSI M510C Notebook

1 Answer

Acer Aspire 5610-2738 laptop computer


look for a new mousepad on ebay and install it, it's prolly worn out OR, the connector to the mouse pad is barely making contact inside the case.

Aug 12, 2008 | Computers & Internet

1 Answer

MS Optical Mouse 4000 problem; computer mouse pad no longer functional


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
Hope this helps. Bud

Aug 08, 2008 | Microsoft Wireless Optical Notebook Mouse...

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